HARBORVIEW HEALTH CENTER WEST ALTAMONTE is a Medicare-certified nursing home located in ALTAMONTE SPRINGS, FL. CMS overall rating: 2 out of 5 stars. Google rating: 3.0 out of 5 from 27 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Seminole County and serves residents in the FL area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
✓ Above average
BENJAMIN LANDA
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
This facility has gotten my mother to the point where she can return home safely. I cannot thank their hard working staff from physical therapy Dr's to nurses to some of the CNAs. Most in here truly care about their patients.
Miss Schronda and Hope warmly greeted us! The team was happy, and the atmosphere was really clean and friendly.
My father was placed here for a 4 day respite stay while I was out of town by the veterans affairs. I made it very clear to the staff that my father needed to drink water daily. When I returned to pick him up, I was horrified. He was not wearing an adult diaper, he was still in the same clothes he had been wearing 4 days prior, and his clean clothes were untouched in his bag. He smelled terrible, had not been given a bath, and was lying on bedding stained with feces. To make matters worse, the staff failed to return his life saving medication when I was ready to leave. Only after I became stern did they suddenly “find” it. This is completely unacceptable. On the 4th day, the facility called me three separate times demanding that I pick him up earlier, even though I had already told them I would be there later that evening once I returned to town. This was unprofessional and unnecessary. As a result of this gross neglect, my father is now suffering from dehydration and severe side pain, and he is currently in the hospital undergoing evaluation. If you value the health and dignity of your loved one, do not bring them here. This facility is beyond negligent it is unsafe, unsanitary, and dangerous. The staff clearly do not care about the people they’re supposed to care for. Especially an elder man that served his country for over 20 years. ***update*** My father is placed on oxygen and being admitted into the hospital. He was not confused nor was his oxygen low 4 days ago.
After literally having a near death experience at another place I was sent here. I can't thank staff here enough. The therapists were very open to my feelings, the staff responded to my needs with reassurance and pushing when I needed it. My therapists were skilled and knowledgeable. Can't recommend the people here enough
A relative has been is in this facility for 5 days. She's ignored constantly, never given her meds on time, sitting in urine up to 3 hours at a time with bed sores. There was no availability of a phone in her room for 2 days and her cellphone had no service at all! She was moved to a different room that still has no working room phone. Her meds were supposed to be brought to her by 2 people (staff or nurses), so they weren't confused with another patient again! No, only one comes. I called 6 times in a row to the office to somehow speak to my relative. I kept getting hung up on. Finally I got the floor nurse ( who NEVER calls you back). She said " you know your sister is confused don't you?". NO she isn't. Items taken from her room. She just argues about my sister. She went in with low Potassium and weakness. Not confusion! So much goes on in this place. It's unreal! Don't put a loved one in there if you have doubts. I could say so much more about the treatment of patients but you get the basic idea...I hope!
Reviews from Google Places for HARBORVIEW HEALTH CENTER WEST ALTAMONTE. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.