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Laurie Schreiber

Unfortunately, they are very short staffed. The place is old and not well kept. My family member was very unhappy. I believe the staff tries their best but are very limited with the number of patients that they need to assist. They need to hire A LOT more staff!!! The place needs updating and the elevator needs to be updated. They refused to allow me to use the stairs that were locked. I asked them to please have someone unlock the stairwell doors and they refused. Unfortunately, my family member has a managed care plan that limits him on what facilities accept his insurance for rehabilitation.

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Lisa Widelitz

I strongly advise against placing your loved one in this facility. The care provided was substandard, and the environment was consistently unclean and malodorous during my visits. My mother frequently complained about the lack of responsiveness when she called for assistance, and her bed sheets were rarely changed. The bed was broken and although we kept asking for a replacement it never came. Communication with the nurses was challenging, and the head nurse was particularly unpleasant. My mother experienced five falls due to inadequate support. Additionally, she found the food to be terrible. The only competent nurse, Nance, left the facility, and most of the remaining staff appeared indifferent. The assistants were so unkind that they brought my mother to tears and were clearly unfit to work with seniors. They even administered sedatives to keep her asleep. I wouldn't recommend this facility for even a pet. We ultimately transferred her to hospice care, which provided a lovely environment where she peacefully passed away.

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Robbye Hudson

I showed up as a patient and when I handed my records from the hospital to the person at reception - she looked at me and said "what do you want me to do?". your job. So i waited as they argued over not knowing i was coming that day. An hour later, they put me in a room...with dirty sheets on the bed and blood on the pillowcase...not mine, and I was admitted for a severe staph infection and mrsa. And they put me in a bed with someone else's blood. I feel for the older patients, who can't speak for themselves - and have no ability to demand better care. The bed doesn't work, so i can't adjust it, the toilet is leaking in the bathroom, the garbage hasn't been emptied and is full of someone else's stuff, and the food is cold and disgusting. If you don't care about your elderly relatives - by all means- let they join the group of neglected patients who yell like they are at an asylum. But for God's sake - if you care the least bit for a loved one who needs a nursing home - run from this place and go anywhere else. This place is a disgrace.

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ADAM MARC LEONARD

My father was at this location for rehab for 8 weeks last year. The therapy department was spectacular, especially June & Larry. He can now walk on his own and take care of his needs by himself. We were at another facility a few years ago, and the food was great. Much better than that other place. Also he said that the Activities Director, Stacey, was always planning things to help them pass the time, and make it feel like a home, and not a hospital, and she dressed up for holidays and her football teams. The Avante facility was always clean and had no funky smells like his previous facility did. Lastly, Alissa the social worker was instrumental in setting up his discharge plans, plus she helped him get extended time when insurance tried to cut him off. If he ever needs to go to rehab again, I would not hesitate to have him return to this facility. Thanks for making his stay first rate! ⭐⭐⭐⭐⭐

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Mary Ann Fry

OMG this was my second time at Avante Boca. When I knew I was being transferred to rehab I was given a choice of facilities and I chose them. Why? Because it felt like going home. The focus of this visit was physical therapy and getting back walking after a long period of illnesses and hospitalizations. Laurence and Jun from rehab who were my therapists for BOTH admissions... how can I thank you for your attention, dedication, and skills? Some humor from Laurence was day brightening and Jun's upbeat attitude always motivates. All of rehab is outstanding, and provided treatment with dedication and compassion, even the therapists who did not usually treat me, were caring and exhibited the same dedication. For the most part, nursing care was good; considering the fact they are constantly busy. Special thanks to Madysin, for her extra hours, compassion, and adjusting my clinical needs to accommodate my schedule and preferences. Thanks to the CNAs for their tireless efforts, even when they seemed disgruntled. They work hard and don't get acknowledged enough. The dietary department has a new director since my last time here and there is a noticeable difference/improvement in the menu. Although I chose not to participate in activities (that's just me) Stacey, the Activity Director was present and visible during my stay. She was a source of emotional support , comfort and guidance. Thank you Avante Boca for everything. As a Master's RN and nurse educator for 67 years I respectfully submit this review. MaryAnn Fry MS RN MSN LNC CNOR retired