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Lex

Our experience with this rehabilitation center was deeply upsetting. From the moment we arrived, there were residents in wheelchairs left unattended in the street and throughout the parking lot, creating an unsafe and alarming situation. The facility was dirty and poorly maintained. Communication was extremely poor—phone calls to check on our loved one were never answered. Yet when visiting in person, staff and the receptionist were standing around talking, making the lack of responsiveness unacceptable. Our loved one did not receive basic, humane care. She was not provided hygiene products, was never bathed during her 10-day stay, and was not even given clothes. On two occasions, she was left lying in her own urine without being cleaned, which is neglectful and degrading. On Friday, she was diagnosed with a UTI and prescribed antibiotics, but the facility never administered the medication. When we picked her up, staff offered to give us the antibiotics, admitting they were never given while she was in their care. At discharge, her condition was clearly alarming. Her pulse was 190, and when we asked staff what they planned to do, they shrugged their shoulders and offered no response or plan of care. We immediately took her to the emergency room, where she was diagnosed with a serious infection that had progressed to sepsis. This level of neglect is unacceptable. This facility failed to provide even the most basic standards of care, safety, and dignity. I strongly urge others to look elsewhere when choosing a rehabilitation center.

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Cuh Cuh

This facility was extremely disappointing and deeply concerning. Upon arrival, there were multiple residents in wheelchairs left unattended in the street and throughout the parking lot, which was alarming and unsafe. The building itself was filthy and poorly maintained. Communication was a major issue—when trying to call to check on my loved one, no one ever answered the phone. However, when I went in person, the receptionist and staff were sitting around socializing, making the lack of responsiveness completely unacceptable. Basic and essential care was severely neglected. Hygiene products were never provided, and my loved one was not bathed once during her 10-day stay. She was left lying in her own urine on two separate occasions without being cleaned in a timely manner, which is both degrading and dangerous. On Friday, she was diagnosed with a UTI and prescribed antibiotics, yet the facility never administered the medication. Even more concerning, when she was discharged, staff offered to give me the antibiotics to take home—essentially admitting they were never given to her during her stay. This level of neglect is unacceptable for any rehabilitation center. Families trust these facilities to provide care, dignity, and safety—none of which were demonstrated here. I would not recommend this place to anyone.

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Da Bear

Amanda & RANDI CNA & RN, are absolute top shelf Fantastic additions to this establishment and to its it's patience. There are many more staff members here that also Rock and are top professionals as well as major assets to this location and facility, even the head of administration Bonnie Fantastic addistaff members here even the administration. ty all

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Bill Johnson

My experience here is very nice. I have been taken care of very well. The food for thanksgiving was sensational. The staff here are courteous and kind. Thank you for taking great care of me as well!

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Becky Holliman

We had the best time at Aviata. Everyone is awesome. Food, service, atmosphere & everything was superb. I’m grateful. Thank you so much. God bless everyone!