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Victoria

Lori Grant who manages patient experience encouraged me strongly to leave a five-star review. However I do not feel our care warranted that rating. She mentioned this request comes from her supervisor but I believe this practice undermines honesty and transparency

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Becki Daniels

As a family member of a resident, my experience with this skilled nursing facility has been extremely disappointing. The Director of Nursing, Amy, was abrasive, rude, and highly unprofessional in multiple interactions. Rather than addressing concerns with compassion or professionalism, she was dismissive and confrontational, which is completely unacceptable in a healthcare leadership role. Families come to skilled nursing facilities during vulnerable and stressful times, and the lack of empathy and respect shown was shocking. Communication was poor, concerns were not taken seriously, and the overall attitude from leadership made it clear that patient and family advocacy is not a priority here. I would strongly caution anyone considering this facility for a loved one. Leadership sets the tone, and unfortunately, the tone here is one of disrespect and unprofessionalism.

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Jackie Mays

I have never in my life experienced what I had at Avita. This place is not fit for an animal. Where do I begin you are there to get better and go home not here they do not provide medication as directed staff argue against each other they are filthy and non-caring. I did experience a couple of knowledgeable caring staff but not all. The nurse practitioners do not answer emergency calls after 6pm and will not assist when call or texted. I can go on about this facility PLEASE DONT PUT A NON VERBAL LOVED ONE HERE. This place needs to be shutdown.

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Jeff Rose

Our experience with this skilled nursing facility was outstanding, especially when it came to rehabilitation, communication, and discharge planning. The therapy team was exceptional and played a huge role in our loved one’s progress and successful recovery. The staff communicated clearly and consistently with our family, keeping us informed every step of the way and making sure all questions were answered. Discharge planning was organized, proactive, and smooth, which made the transition home stress-free. Everyone—from nursing to therapy to administration—worked together as a true team. The facility was clean, professional, and welcoming. We are very grateful for the care provided and would highly recommend this skilled nursing facility to anyone seeking quality rehab and coordinated care.

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Steve Strittmatter

This place is wonderful!! My father in law has been to a few places and I can tell you that he was so SAFE here!! He is doing better now and walking better from when he broke his hip last year! I absolutely adored all of the staff and I was always kept informed on his progress.... when I would visit, he was always hanging with staff which kept him happy. SAFE is the word for this place. All staff is aweaome!! (And we have been through it with many other places) Keep up the great work staff! You are doing great!!!!!