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Joyce Wainwright

They don't deserve a 1 star... Keep your family member from being out here if you have any love at all for them. I found my momma unresponsive one.mornkng less than 48 hours from being out here .. she was dead that afternoon!

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Internet User

My grandfather was on a strict diet of liquid food, and he had dementia. They gave him ham which lead to lung aspiration, when we asked why the hell they did it, the head nurse laughed at us. Don't send anyone here, and bomb them with reviews.

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Vernita Hartley

Everyone were very friendly when I went to see my mother-in-law. The facility was very clean and the staff were socialize with the individual in the day room I was very impressed. I would recommend this facility to anyone.

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Anita Davis

If you have a heartbeat. Don't send your loved ones here. They do not care at all. Nurses are lazy. Sit in front behind the desk till time to go home. Patients suffering. My uncle unfortunately ended up here. Less than 2 weeks his phone and clothes are missing. They leave him in bed all day. Wrap his legs so tightly its cutting off circulation. Jesus help this place. They all need there names and faces put on the news for such awful abuse

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Ernest Mallett

I wouldn't ever recommend this place. They don't seem to care. To start off my stepfather, a dementia patient, was in here.  We were told they would take him and were equipped to handle him. We got him admitted on 3/20 it is currently 5/8. We were told this is a secure facility, it's not.   They have 1 door that locks automatically, none of the rest do.  It took us weeks to receive his intake paperwork. I was told by an employee that until a few weeks ago they had been leaving the keys to disable the alarms on the fire exits in the door.  This facility catheterized him, and when he ripped it out they sent him to Jay hospital. The hospital informed us that in their opinion he should have never had a catheter to begin with.    They replaced the catheter and informed us that it had to remain in place for 2-3 weeks while he healed.   This location then removed and replaced his catheter multiple times in less than a week.   Their reasoning for removing it after the hospital trip was because they "didn't have an order from the hospital to leave it in place". About 24hrs after he ripped it out there was still dried blood on his floor in his room at this facility, they couldn't even be bothered to clean a biohazard.    After a week of removing and reinserting a catheter (that they shouldn't have even been messing with) they couldn't get it back in due to severe blood clotting and sent him back to Jay hospital who had to life flight him to Baptist due to the damage done. Several hours after his transport I went to the facility and a bloody catheter and exam gloves were in his trashcan next to the bed in his room.  No biohazard container in sight. He has also walked out of this facility multiple times.  One of those times we were told that they didn't know how long he had been out and an employee just happened to notice him. I would also like to add that just anyone can walk in. Through my several visits I have never had to check in, no one has ever asked to see my ID or anything. I have always just been waved back. We have thankfully got him moved after being here for just over a month.