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Grant

Building looks like it is getting updated and lobby is awesome. Some of the floors are not as updated as others and seems like elevator wait can take a while depending on time of day. We have looked at several options and the cost is pretty great in comparison to so many other places. The size of apartments and views are hard to beat. Will probably utilize home care for extra one on one services, but the affordable price makes that possible.

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K Nichols

Beautiful location, awesome views. Lobby renovation has made a huge difference. Offer 55+ options, and include medication management in assisted living. Pricing is very competitive for the area

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Jacob T

Toured The Oaks of Clearwater with my mom who’s looking for independent living and we were really impressed. The water views are incredible- especially towards the Clearwater Sound and for the prices are really good considering, you get so much. The apartments are nice, meals are included (even though she’ll probably still go out to eat a lot). There’s a mix of residents since they have different levels of care, but everyone seemed friendly. Feels like it could be a great option an on our short list.

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Jimmy ToeJam

My mother has been in the Oaks for over 5 years. No complaints. However, this past Hurricane Milton mandatory evacuation was handled extremely well in my opinion as I sit here along the Gunnison River thinking about this past storm. Communication by phone both before and after passing info. was covered very well. They appeared calm and organized as though their plan fell right in place. Maint. Dept. was Extremey efficient after the storm to clean up "storm mess" for a very speedy, safe re-opening of the very well built building and getting their residents back home safely! Thank you to the whole staff for stepping up and certainly going above and beyond this past week. 10 outta 10 on Storm Evac Preparness. Nice job to everyone. You all should be rewarded for your effort and committment to duty..(maybe a real nice appreciation bbq cook-out for all??). It's hard to impress me and you just did! Thanks again.

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Scott Morrow

Wait till you read the last part and see the pictures. I wanted to bring to your attention a concerning issue regarding the care provided to my uncle. Unfortunately, I have been witness to some very alarming and unprofessional behavior from the full-time staff at the facility. Despite my repeated requests for updates on my uncle's condition, I was not kept informed in my opinion now about issues that arose with his health both physical and mental. But, staff members took the time to complain about him and even went as far as calling his depends a "diaper" to his face, which understandably upset him. On a couple of occasions, I was asked to put my uncle on a "Do Not Resuscitate" status because the caregiver claimed she was too big to perform CPR on him. Despite raising this issue with upper management, nothing was done to address the situation. My uncle in the beginning was mostly self-sufficient but his complaints became more frequent. Given his dementia, I initially dismissed his complaints as part of his condition. However, I later learned from staff members and family members of other patients that my uncle's concerns were somewhat valid and that he was not receiving the proper full care being paid for at around $7,000.00 per month. At the time he truly needed the Full Care it seemed the staff did not apply the needed care. Again when I arrived several of them just sat and complained about him. I got upset about the diaper talk again and said something in the manor of you should treat him like an adult and never call it a diaper. The person who just cleaned him up walked up and actually said I just got him in his "briefs". That was professional and I thanked him for how he professionally addressed it. I was disappointed to learn that I was not notified or consulted about how bad my uncles declining health status was. Unfortunately, I was unable to visit for a few days due to a bad cold, and I was relying on the staff for updates. It was distressing but understandable to find out that he had been moved to another room and placed on a mattress on the floor after falling out of his bed. He was in a very bad state. Earlier I had a conversation with his nurse about the possibility of needing to move my uncle's belongings to accommodate for another patient, and I offered to pack up his items myself when needed. I was reassured that there would be no need to worry, as they were working on putting him back in his original room. However, to my dismay, I arrived at the facility to find all of my uncle's belongings were piled on his bed and rolled out into the hallway. This action not only left me feeling angry but also deeply saddened, as many of the items in his possession held family sentimental value of multiple generations and could never be replaced. I have attached pictures to illustrate the condition in which my uncle's belongings were left. My uncle declined very quickly and passed shortly after.