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Ron Torbert

Please read all the negative reviews listed on here. I wish I would have read them before agreeing to take my mother there. She has been in there only 3 days and they have been the worst days of her life. Each time, like in the other negative reviews posted on here, the staff says, "Give us a chance we will make it better." I was a fool to believe this the first 2 times. They tried to give her a vaccine that she was allergic to. Breakfast was served at 1030am. She was given eggs, which she is allergic to. She is diabetic and as of 11am she had not received her heart or diabetic medicine. Multiple times her call light has not been answered in over an hour each time. Staff said they will be right back and do not return. Admission staff has been totally rude when I discuss things with her. I went up last night and I stood at nurses desk for 5 minutes and was totally ignored, the call lights from the rooms went unanswered and also ignored. I was told that education was given to the staff to do better, however, it has only gotten worse. Do not take your family members to this place. I was told one time a nurse would call me to discuss and of course, I got no phone call. Update, day 4.... my mom's blood sugar was over 300 tonight as they gave her the wrong food for dinner. I brought sugar free popsicle for her and she asked the nurse for one and she told my mom, "you don't need one, you have ice, eat that.

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R. B.

The facility is new and updating. It is very clean and the staff is very attentive to the residents. If you have any issue and speak to someone about it it is rectified if not immediately then as soon as possible. Your loved one is never ignored but always receives the best treatment and care.

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Alysia Hernandez (DCEQueen)

I've been here once and that was yesterday. I'm not giving it a 5 star because like I said ones isn't enough to give a full review. However, this place was unreal. I've never seen a rehabilitation center/nursing home this nice/clean. Ever! I can't rate the nurses other then the one my uncle had. I saw her once but she was nice. Sorry I didn't catch her name. Now I don't know how the nursing staff is with the other patients because I really didn't see any. Ever went to a place and you don't really see people? But you know people are there? That's this place. Again this place was super clean and had a nice outdoor patio.

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Linda Edwards

“Caring, Clean, and Engaging Environment” The Lakes of Clermont in Clermont, FL has been a wonderful facility for my mom. The building is clean, welcoming, and very well maintained. I truly appreciate how engaged the staff is with the residents — from daily activities like movies and bingo to meaningful physical therapy sessions that keep them active and supported. My mom is always involved, encouraged, and treated with kindness. The activities bring her joy, and the environment feels safe and uplifting. The only reason I’m giving 4 stars instead of 5 is because the facility could really benefit from additional staffing. The team works hard, but more support would make an already great place even better. Overall, it’s a very well-established and caring environment for loved ones. I’m grateful my mom is here.

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Emybi Caballero

Our family had a great experience at Lakes of Clermont. The nurses and caregivers were caring, patient, and always ready to help. The facility staff listened, answered questions, and provided frequent updates throughout my father stay. The facility was clean and the environment was calm and welcoming. Thanks to the professionalism and compassion of the entire team.