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Daulemis Lopez

This is a wonderful facility! Professionally run, very clean, fantastic rehabilitation staff, great food, and very caring. My Dad thrived there and built strength amazingly fast. The rehab staff has ways to encourage patients and keep them progressing, and are a delight. Her stay there was a huge success. Her room was mopped, trash emptied and sink and bathroom cleaned multiple times a day. awesome! I highly recommend them without hesitation. The longevity of the staff speaks volumes about any business management, and if you ask them, you will be surprised at how long many have been there. I'm very grateful with all the staff , nurses , rehabilitation team . and special thank you to Eizel Masso for her care and dedication with all my Dads need.

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Adrian Ramirez

My grandma stayed at Riviera Health Resort in Coral Gables, and the care she received was truly amazing. From the moment we walked in, the place felt warm, calm, and full of kindness. The staff treated her like family, always patient, gentle, and genuinely invested in her recovery. The nurses and therapists went above and beyond every day to make sure she was comfortable and encouraged. The facility is spotless and beautifully designed, more like a hotel than a rehab center. My grandma loved the meals and how everyone knew her by name. Watching her regain her strength in such a compassionate environment meant everything to our family. I’m so grateful to the entire team at Riviera Health Resort for the love and professional care they gave her.

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Nancy Serbellon

My mother was at Riviera Rehab in Miami for about 2.5 months, earlier this year, and the experience was heartbreaking. We trusted this facility to care for her and help her walk again, but instead, we found her repeatedly sedated during the day, unable to participate in therapy. The care felt cold and unprofessional, and the rehabilitation services were so inadequate that she never regained her mobility. One evening, she was rushed to the hospital with an infection and stayed there for 10 days. When she was finally ready to return, Medicare confirmed she still had 13 covered rehab days left, but Riviera Rehab refused to take her back. They told the hospital case manager they didn’t want to be “stuck with her.” They are only interested in Money!! We spoke to different families who shared the same sentiment!! No family should ever have to hear such a thing about their loved one. We felt abandoned, disrespected, and devastated that my mother was denied the care she desperately needed. I cannot recommend Riviera Rehab to any family who wants their loved one to be treated with dignity, compassion, and respect. This facility warrants a thorough investigation for its unethical and unacceptable practices. One last thing, the staff stole clothes and a tub of Desitin from my mom's room. The staff ignore you and are not held accountable!! Regards Angry family of Ms.C.S.

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Javier

My mother has been at Riviera Health Resort for several months now, and our experience has been wonderful. From the very start, we’ve felt welcomed, supported, and reassured by the care she has been receiving. What made the biggest difference for our family is the attention and responsiveness from the Nursing director and the Risk Manager. Anytime we’ve had a question, concern, or needed any clarification, they have personally made the necessary time to speak with us and address it right away. They’ve always shown kindness, professionalism, and a true concern for my mother’s well-being. It’s not just about responding, but it's also about genuinely caring, and that is something my family and I have felt consistently from them. I understand that everyone’s experience can be different, but for us, Riviera has given us much needed peace of mind knowing my mother is in great hands. We are grateful for the care and communication we continue to receive.

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Felix Yoel Dominguez

My mother has been at Riviera Health Resort for several months now, and our experience has been nothing but positive. From the moment she arrived, the entire staff has treated her with kindness, dignity, and genuine care. Every nurse, therapist, and team member we’ve encountered has gone out of their way to make sure she’s comfortable, well cared for, and that our family stays informed. We’ve always felt welcome to ask questions, express concerns, and be part of her care process. The communication has been consistent, and the staff’s warmth and professionalism have given our family peace of mind during a very difficult time. I understand that everyone’s experience can be different, but for us, Riviera has truly made a positive difference in my mother’s life, and we’re grateful to have her there.