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Mary DeWitt

Edit.. I originally gave a five star review but I retract that. The last 3 days mom has sat in her bed begging for help to reposition for hours. The food is awful and the staff treats her like she is a burden. Your loved one's insurance might only cover Carlton shores but if you care about them, DO NOT send them here. The photo is what they served my diabetic mother with congestive heart failure.

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Ser Sabio

This place will change your insurance so they can milk your insurance. Please watch out, staff from administration to some aides to nurses suck. I can say the lady's in the front desk are awesome Ines is a sweetheart ❤️. My friend was kicked out because they ran his medicare to the max not knowing he had active his long term care . His belongings were all stolen . Because he ended up the hospital in icu , that's how good they take care of you . Please do not go thier . Jacob is rude . The other lady is rude . I don't recommend this place at all I am a retired nurse you don't treat people like that, especially being blind , unprofessional

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Charlene BROWN

My 80 year old dad has been in there for 3 days. He just needs a bit of rehab to be able to breath again. He is supposed to be getting 3 meals a day, yet he got forgotten about completely. No dinner. The next day he was given some sloppy Joe stuff that he can't eat which is y he filled out the menu chart (they ignored) 2night he was supposed to have dinner and they brought 2 hours late with no chicken at all. Cold pasta that was hard to chew and corn bread with no butter. There was supposed to be chicken. He is getting absolutely no protien from food, yet they want him strong?! I questioned his CNA and she said new kitchen help and CNA has no control over kitchen because they yell at her! What the heck is going on in this place? MY DAD HAS NOT HAD A HOT MEAL YET, AND ITS WHATS LEFTOVER BECAUSE THEY KEEP FORGETTING TO SAVE FOOD FOR THE LAST GUY ON THE LIST!!!!DO NOT SEND YOUR LOVED ONES HERE

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Renee Carmody

I have been here a little over two weeks and I cannot say enough about the staff here. Professional, kind and compassionate. The physical therapy team work miracles!. My only suggestion would be to have a front desk person 24 hours, deliveries for food sometimes were complicated due to after eight pm, there’s nobody at the desk..

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Sharon Turpin

My sister was there just recently...her birthday was day before Halloween...her daughter came to see her and realized something was very wrong...she told the nurse to call an ambulance...then she called her older sister...when she got there she saw her mom extremely lethargic and shaking...the nurse came in...she said did you call the ambulance...the nurse said no the doctor said wait until the morning...my niece said call now or I will. When the paramedics came they said my sister had a severe UTI and was probably sepsis...when they got her up the bed was soaked in urine and there was feces present. SHE WAS LAYING IN HER OWN WASTE. When she got to the hospital the ER doctor said she did have a UTI and had sepsis and her blood pressure was dangerously low...that was why she was confused and shaking...and that the next 48 hours were very critical. I'm so angry right now...what were they doing while she was laying in urine and feces ? They had to smell it...both her daughters smelled it immediately upon entering the room. They had to see that she was very confused to the point of only being able to moan... I had called and talked to her in the nurses presence at the nurses desk ...so they knew that was not her normal state. She remains in the hospital and is still fighting. I never leave bad reviews but I am now...this was my sister who was a Daytona Bch police officer at one time and was disabled by a drunk driver while on patrol...she risked her life for her community . We trusted her to them and they failed her...horrendously. I wish i could post the videos of her they took while they were waiting on the paramedics. Anyone know any good lawyers.....