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Joanie Dodgen

Update: After leaving my Google review, Ridgecrest called DeLand PD on me in retaliation for my review. I will now have to submit a statement and proof of my allegations (which I have plenty of) against the facility. I was just informed last week that my granny has a balance due for the three months that she has been there Medicaid pending. I only received one phone call for the balance due. This place is a cesspool. If you care for your loved one, do not put them in Ridgecrest. German roach infestation. This has been going on for months. Every time I make a complaint they blame it on the construction in the building. I have multiple videos that I've taken over the last few months to prove this. Few weeks ago I noticed food smashed on the floor in my grandmother's room. Purposely waited to see how long it would take for someone to clean her messy room. I made a complaint January 5th. On January 9th observe the same food on the floor. Also observed dirty gloves on the floor and dead Roach, (have pictures and video) made another complaint to staff. January 11th same food was still on the floor. Return January 14th to see they mopped one small area of her room. Couldn't even move her bed to sweep and mop underneath it. The bed is on wheels (easy to move) might I add. Quite a few aids and nurses have attitude problems. They seem to think my grandmother's care is a joke. They charge $10,000 a month for minimal care and deplorable conditions. Will be contacting the state in DCF as well.

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Kenya Layne

Ridgecrest staff are awesome they are kind to their residents and care for them very well. All the employees from the front desk ladies to the kitchen house keeping and nursing the staff are amazing.

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Melinda Arias

Don’t listen to these naysayers that hardly ever go there and went in complaining about everything. Go tour the building yourself!!! It was one of the better facilities out there. I was there with my mom daily so I see how hard they work and they take great care of their patients. Therapy was amazing.

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Kristina Barneski

To even call this a health facility is appalling, when you take a position in the health field you are agreeing to be accountable for a person’s wellbeing. This facility is absolutely disgusting has German roaches 🤮 do they not get these are disease carriers , that staff seems to care more about staring at their phones then taken care of patients. It’s absolutely unnerving an sickening to know these people get paid to do nothing an could care less how they treat your loved one . You can speak with a “ hire up !” It doesn’t matter it’s in one ear an out the other . The sell ya on a good gimmick , maybe even a staged area to convince you to put your family member here , please don’t . This place should be condemned an the staff shouldn’t be in any type of caregiving !

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Lanette white

DO NOT send your love one to this place!! The way the nurses and cna, treated my mother was horrible. They do not care about their patients, my mother waited hours before them answering call lights, sat on a bed pan for two hours, their attitude is horrible, they don’t care attitude, it’s just a job to them. When I asked questions about her care I was ignored, yes ignored! One nurse just looked at me. The place has palmetto bugs everywhere! And one nurse said yes they are all over. I took my mother out of this place!