O

Onda Sosterrane

Please read the reviews from longer-term residents, especially those who moved here before the property was sold in early 2025, and the name changed to Cascades. The previous ownership (affiliated with Abbey Delray South) provided a stimulating calendar of events, but most importantly they had a trained chef in the kitchen who prepared well-cooked meals using mostly fresh ingredients. Menu options were varied and nutritious. Since becoming Cascades, the quality of the meals has taken a nose dive. Fewer choices, smaller portions, vegetables often bathed in strange yellow oil, and regular use of processed meat products masquerading as real food. Management says they're taking resident’s concerns into consideration and that things will improve, but it's only gotten worse month by month. It's been almost 3 weeks since the kitchen was shut down due to a cockroach infestation. There's no excuse as to why this problem has not been resolved at this point. In the meantime, residents have to deal with extremely limited menu choices and small protein servings. A recent brunch offered nothing but hard-boiled eggs, orange juice, and unthawed frozen waffles. A couple of weeks ago residents were served takeout pizza. Each building has only one elevator, and in recent months it’s sometimes taken up to a week to repair a broken elevator. This has left some residents on upper floors with no options to leave their apartments for days at a time. Many long-term residents have recently moved as a result of all this. This is bordering on elder abuse, and many residents don't have the means or the support to move to a different residence. Think twice before moving your loved one into this facility. January 2, 2025 update, in response to management's continued empty promises to improve : for the New Year's Eve dinner main dish, residents were given a choice between a pressed turkey sandwich or a pressed ham sandwich.

A

Amanda Horton

My Grandma stayed at the health and rehab center here. Tina, the activity director, was especially kind. My grandma also loved Riley- said she was a ray of sunshine!! This place has some really good people who really care about what they do

S

sharon levine

Our Mom has been there for 4 months and her care is amazing. All of the staff smile. They know her name and are happy to help her. We truly appreciate the Cascades staff Thanks to all!

S

Steven Passanisi

Terrible maint staff. I have a plumbing problem with water backup. No one shows up To repair the backup problem. Its been over a week. So now I am going to call the Delray Health agent. Do not move here. It was better when it was Abby Delray.

J

Jennifer

I recently began looking for a rehab and long-term care facility for my mother. I initially spoke with Samantha at Cascades, and she was absolutely amazing — her response time, professionalism, and compassion stood out right away. However, I made the decision to move my mother closer to me, which unfortunately turned out to be a huge mistake. The new facility provided false information, and we had to remove her the very same day. That same day, I reached back out to Samantha at Cascades, and she went above and beyond to help us. Within hours, she found the perfect home for my mother. Not only is Samantha incredibly professional, but she’s also kind, accommodating, and deeply committed to making sure families feel supported. I have honestly never experienced customer service like this. The facility itself is spotless, and every member of the staff is warm and welcoming. Most importantly, my mother is happy — and it’s all thanks to Samantha’s dedication and heart. She is truly a huge asset to your company, and I know Cascades is lucky to have her. Thank you again for everything, Samantha! 😊