WEST DELRAY NURSING & REHAB CENTER is a Medicare-certified nursing home located in DELRAY BEACH, FL. CMS overall rating: 1 out of 5 stars. Google rating: 3.5 out of 5 from 123 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Palm Beach County and serves residents in the FL area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
≈ At average
EXCELSIOR CARE GROUP
Part of a multi-facility healthcare organization
✓ Above average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
If I could give less, I would! They ignore the patient's help button. Ask 2x for the spilled food on the floor to be cleaned up.NEVER done! Nursing desk..almost never manned. You have to find someone. Asked for the survey and corporate address. No one would give to me. Patient had a therapy session, NO ONE came to the room, to find out why he missed the session. Totally ignore. Could go on and on!
My significant other transferred to West Delray Nursing & Rehab from another local 5 Star facility for continuation of his rehab stay. The nursing staff have been great. My SO feels like he was taken care of better here than at the other 5 Star facility. Everyone is friendly. The nursing staff have been incredible. Rehab is spot on. They have been amazing in helping my husband recover. The food is edible. Activities is ok. Activities needs more of a selection of the activities. Maybe more movies versus games. I definitely would recommend this facility for rehab. I would haven given 5 Stars except for Activities.
Been trying to reach corporate for weeks with no response, Just the run around! Taking unauthorized automatic withdrawals when the patient is no longer at the facility. UPDATE: Still no further progress- was told they do not have a business office. UPDATE: no answers they continue to take the funds from account when the patient is no longer at the facility.
When I arrived at the Center I was distressed and in pain, unsure of what would happen next. The care, support and treatment I received were outstanding. The professionalism and kind concern given to me more than adequately prepared me to return to my normal life. The cleanliness, excellent food and a variety of recreational activities added much to my recovery. I highly recommend this facility for rehab or residency. It is an outstanding example of quality care.
This is my second review. Please don’t foul for the nice location, nice place, and beautiful view that you find on the internet. Think twice before choosing this facility to put your loved ones in. These patients cry for help every day. The rooms smell like dead fish. The only time the patients are cleaned is when the family visits. The caregivers are the nightmare. They verbally abuse the patients by yelling at them when they ask for help. I spent three months walking there as a private caregiver, and it’s heartbreaking to see how the caregivers treated these elderly people.
Reviews from Google Places for WEST DELRAY NURSING & REHAB CENTER. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.