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Sheri Morgan

I've been in this facility for a year now. So this review is going to be current and up to date as of January 2026. I know this facility inside and out. I was not happy when I first got here. At all. I couldn't eat anything. Some of the staff had attitudes if I asked for something, but they would still do it if asked. But within a month or 2, I noticed huuuge improvements with everything. Staff has weeded out the ones that didn't do their jobs and the staff work well together to make sure we have everything we need now. Any time my mom or I had any issues or worries, they take it very seriously and resolve it immediately and I'm not exaggerating. The people you go to take full record of your complaints and fix them and work with you to come up with a solution. They regularly call my family to inform them of anything going on with me. Oh, even the food improved, but I have to be honest and say I'm an extremely picky eater so I still have a hard time with the food but I can always find something edible even if I don't like the main course. They won't allow you to go without eating. I've never seen anyone neglected. They've also improved on the time it takes to answer the call lights. They always come promptly now. The whole time I've been here I've only seen 2 bugs but they were both by the door and it had been raining outside. Honestly I've been telling my boyfriend I'm amazed they don't have bugs because people and relatives bring all sorts of stuff from home and you know what some houses look like, especially if you can't care for yourself properly and need to come to a place like this. I love the staff. I have so many new friends since coming here and everyone here is like a big family and we all check on each other and listen when you have a problem. If you think you're not getting the care you need, they will send you to the hospital if you say you want to go to the hospital. In fact, yesterday my roommate had chest pains and told me to call 911. The nurses were in here immediately giving her oxygen while a bunch of staff were helping her hands on, they also called 911 and they were here in minutes. She is ok and it was nothing serious and got a clean bill of health and brought back here after being checked out. I'm reading reviews about the place I'm in and wanted to say if those things happened, it wasn't recently because none of those reviews are describing a completely different facility than I've experienced. Hope this helps if you're looking for a place for your loved ones, look at the dates of the reviews and also remember when people come in places like this, it's not because they're in good condition and life happens

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Joseph Collins

My aunt was sent to this center, she couldn't get out of bed and had a bad wound that needed to be changed daily. My aunt kept telling me it wasn't being changed so I kept asking and got told it was being changed. So I marked the bandage and checked everyday and wound ask in the morning and at night for them to change it. On the 3rd day I flipped out because pus was coming out of the bandage and still hadn't been changed. She was very weak could barely move. She was throwing up one night and I hit the call button for help. No one showed up once I got her to stop being sick I went to the nurses station to the nurse scrolling through her phone as my aunts light was beeping. I came in one morning as they were bringing in breakfast and they sat the tray down which was fine cus I was going to feed her as she was too weak to lift her ands to feed herself. I went to the bathroom and when I came out they were taking the tray. I asked what they were doing and they said she was done eating. I told them no and took the tray back. They didn't even put the tray near her which again was fine in that moment because I was going to feed her bt what about when I wasn't there. I waked in one night as they were changing her and they didn't see me come in and they were being so ruff with her my aunt touched this woman's arm as they tossed her on her side. I asked what are u doing to her. The lady who saw me said get a nurse she can't breathe so obviously I ran to get a nurse and focused on that. First day my aunt arrived we were told visitation was 24 hours. I would show up at 530am stay for a few hours and then come back around 730pm and stay til 1130 to midnight ever night. One night a nurse told me visitation ended at 10 and I needed to leave. I told her that for a week I've been staying til 1130 and if she wanted me to leave to get a supervisor. She brought me a nurse and told me he was the supervisor. She didn't know I asked him earlier if he was a supervisor cuz I had some questions and he informed me he in fact wasn't a supervisor. So I told her not to lie to me and again if she wanted me to leave to get a supervisor to show up. I was left alone for the rest of the night. One morning they were changing my aunts diaper and cut her arm open and I kept asking for a bandage or something to stop the bleeding. No one helped me and another nurse told me they don't have bandaids there. She was sent to the er that day and didn't return.. If this is what they do with family right there what do they do to the people who don't have family showing up for them. Something needs to be done about this location.

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Jose Lao

The way this facility acts towards the patients and how they respond is not bad. They are doing the best the can. All the staff and therapy are nothing but kind and courteous towards me and now I can walk and everyone does the best they can with their job and I'm very proud as I have been admitted here multiple times. I could have gone to another nursing home but God chose for me to come back here for a reason. This place makes me feel good!

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Alvin Williams

This place is my home, and I have no complaints about nothing! Everybody treats everybody right, the food is decent, the CNA's are great! I haven't had not a single problem here if I ever do they will address and fix it right away.

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Mildred

My sister was a resident in this horrible facility. She was a diabetic and ended up getting gangrene in her leg due to extreme neglect, which led to sepsis and her leg being amputated. She was transferred to Fish Memorial Hospital for urgent medical care and placed in ICU. It was discovered that she also had bedsores on her buttocks and lower back. My heart is broken because my sister died today and I can’t stop crying. I live in another state.