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Rich uide

I would like to say thank you so much for the service and the great staff that's here in this facility. I've only been here for 2 weeks, but I can say their past 5-star ratings may reflect a small facility. However, they truly care about their patients, and I've been treated nothing but the best. I'm entitled to go to a far better, luxurious retirement rehab center, but the nurses, administration, and therapy are excellent. If you are looking for a facility that will take care of your family and give them special attention, this is the facility that you need to send them to. I am a retired doctor with medical problems, and this facility, although small, is top-notch, run by excellent people from administration to the nursing staff. I couldn't be in a better place. This facility is way beyond anything you can think of; they're always kind, very polite, and treat every patient with dignity. Don't trust my word; see it for yourself. Yes, oh, thank you, come and see for yourself.You will see nothing but the best staff in this facility , and they're past a five star rating Dr Guide

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Holly Jordan

THIS PLACE IS DISGUSTING!!! As soon as you open the door it hits you in the face-THE SMELL OF URINE!!! And now I know why, they do not care for their patients or listen to their patients when they complain of burning when they pee!! My husband complained for 3 days and nights and got no help, he complained of freezing and was told they did not have blankets!!! If I did not call 911 when I did HE WOULD HAVE DIED!!! He got SEPSIS FROM A UTI that he had complained about for days!!!!!! On top of that when they changed his bed, after I had to request it, they threw away a gel cushion and when I asked about it, and btw it was on his inventory sheet upon arrival, which I had to fill out, no one saw the cushion. I have called to talk to the administrator several times, left my name and number and He never called me back. Left the same message for the nursing supervisor, she never called me back. And let me not forget, the liaison between this place and the hospital changed my husband insurance, I then found out only a insurance rep can do that!!! When I called and asked her about it she said she handed the paper to the proper people, lol. I would definitely not want a loved one to be sent here for any reason!! I had to give it 1 star to be able to post this, I would give none. If you need any more information feel free to reach out to me. You just said to call and speak to someone, NOONE comes to the phone and NOONE returns my calls!!!!

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Taleah Glover

This facility is absolutely disgusting, the moment you step in the facility you smell nothing but urine. My mom has had 1 too many issues with the staff, they are not attentive to their patients care, they are nasty and rude. The nurses during the day shift should not be in this field. They do nothing to help but sit at their desk. A patient was waiting in the hallway for his room to be cleaned for 2 hours and that’s just when I was there visiting who knows how long he really had to wait. The nurse refused to give me a name and number for leadership, continued to give me the run around. Don’t believe any of these reviews you see. This place should be shut down and no one should be able to care for anyone in this facility. Trying to explain to me how things are ran but I myself work in healthcare and this facility is far from acceptable or functional. How are the doors locked before 9pm like the sign says and no one is ever at the front desk after 4pm when visitation ends at 8pm… Where’s security? How is anything safe or sanitary enough for these patients to recover from anything? The night nurse bless her hurt nurse Charles absolutely wonderful but the rest are lazy, and nasty and refused to help my mom because “it’s not their job”. What are you there for? Just a check? Find another field to work in since you’re not passionate enough about your work. Administration for this facility DO BETTER.

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Sebastian Yakovac

I have been here for 6 months. I really needed a place to help me medically and a place where I wasn’t just another number. It is a small facility, not a large one, where the workers get overtaxed and overworked; here, it is so different; there is much more personalized attention. Each of us has a personal assistant, Brenda, who is the one who communicates my needs to the staff, whether it's contacting my son for me, scheduling hair-cutting appointments for me, or even going to the store to buy me things I want. The nurses are knowledgeable, attentive, and most importantly, very kind. I definitely recommend this place if you need caring and attention. They make me feel at home, and I enjoy all the fun activities and games they always schedule for us. I can say it's never long in a day where one of the staff is not asking me how I am doing or if there is anything I need. On a personal level, I feel treated well, and I am grateful for their help in my time of need; it means the world to me. Thank you, Aviata! You have been great!

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dionne peasant

Aspire has been a great place for Mom. The staff is always attentive and concerned. They are always available to answer questions or concerns. The facility is always clean. The Doctors and nurses are always available to answer any questions. This facility cares about the well-being of its residents. I highly recommend Aspire for anyone trying to find a place for their loved ones.