AMBASSADOR HEALTHCARE AT COLLEGE PARK is a Medicare-certified nursing home located in FORT MYERS, FL. CMS overall rating: 2 out of 5 stars. Google rating: 4.7 out of 5 from 258 reviews. Accepts both Medicare and Medicaid.

AMBASSADOR HEALTHCARE AT COLLEGE PARK

fort myers, FLMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

13755 GOLF CLUB PKWY

FORT MYERS, FL

Lee County

Service Area

This nursing home is located in Lee County and serves residents in the FL area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

EXCELSIOR CARE GROUP

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.59 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.59 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 40.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 41.8% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.7
258 reviews
David

David

My girlfriend Lori was put here to get help and she was doing fine until this place sent her home to soon! Sadly my girlfriend Lori died a month and a half later as a result of being released to soon! Shame on you all! I am soooo angry and soooo heartbroken over this! Lori needed help and everyone failed her! Your place.. health park hospital and her Dr's! You all stink! You couldn't even see how sick Lori was so only 1 star I would give 0 if I could!

Verified Google review
Norma Vazquez

Norma Vazquez

I would never recommend this rehab center to anyone. From the very beginning, it was clear that the staff, especially the nurses, were completely unprepared and unqualified to provide proper care. They did not seem to know what they were doing, and their lack of basic knowledge was alarming. The environment itself was unsanitary and far below the standard anyone should expect from a medical facility. Hygiene was neglected, and it was obvious that cleanliness was not a priority. What’s even worse is the negligence and unethical behavior I witnessed. Patient needs were ignored, safety protocols were not followed, and there was no real concern for well-being. This is not just poor service—it is dangerous. This facility should be held accountable for its negligence. If you care about yourself or your loved one’s health and safety, look elsewhere.

Verified Google review
NIKKI GUARNIERI

NIKKI GUARNIERI

If I could rate any building a 5* it would always be the Ambassador! You are treated with respect, kindness, smiles, and the admission process all the way through discharge was amazing. Starting with Desire and Nicole, my interactions were comforting and welcome. The building may be a little older but it’s the care that counts (I don’t care how pretty it is) but if you want a good experience through the skilled nursing process i recommend contacting admissions (Desire) who will walk you through the most stressful time of your life. I promise you won’t be disappointed:) your loved one will receive great care!

Verified Google review
Ava

Ava

I was hesitant to bring my Mom here after reading some reviews but I was pleasantly surprised. The facility was clean and quickly addressed any concerns that we had. They did have to move her room during her stay. The staff that moved her were very diligent about making sure nothing was left in her old room. The nurses answered all of our questions and kept us up to date on her care. The facility is much better in person than the hospital made it seem. I am forever grateful to them for helping her get stronger so she could come back home to us!

Verified Google review
Elizabeth Medina

Elizabeth Medina

Due to ongoing and serious deficiencies, I made the difficult decision to transfer my husband from this facility to another facility where he could receive the level of care, cleanliness, and dignity every patient deserves. This step was necessary to protect his health and ensure his recovery could continue in a safe and supportive environment. I found that this facility was unclean and staff were negligent in caring for their patients. I urge anyone who has a family member or friend to conduct a thorough review of this facility’s conditions and practices before allowing a loved one to stay there!

Verified Google review

Reviews from Google Places for AMBASSADOR HEALTHCARE AT COLLEGE PARK. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.