AMBASSADOR HEALTHCARE AT COLLEGE PARK is a Medicare-certified nursing home located in FORT MYERS, FL. CMS overall rating: 2 out of 5 stars. Google rating: 4.7 out of 5 from 258 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Lee County and serves residents in the FL area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
⚠ Below average
EXCELSIOR CARE GROUP
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
My girlfriend Lori was put here to get help and she was doing fine until this place sent her home to soon! Sadly my girlfriend Lori died a month and a half later as a result of being released to soon! Shame on you all! I am soooo angry and soooo heartbroken over this! Lori needed help and everyone failed her! Your place.. health park hospital and her Dr's! You all stink! You couldn't even see how sick Lori was so only 1 star I would give 0 if I could!
I would never recommend this rehab center to anyone. From the very beginning, it was clear that the staff, especially the nurses, were completely unprepared and unqualified to provide proper care. They did not seem to know what they were doing, and their lack of basic knowledge was alarming. The environment itself was unsanitary and far below the standard anyone should expect from a medical facility. Hygiene was neglected, and it was obvious that cleanliness was not a priority. What’s even worse is the negligence and unethical behavior I witnessed. Patient needs were ignored, safety protocols were not followed, and there was no real concern for well-being. This is not just poor service—it is dangerous. This facility should be held accountable for its negligence. If you care about yourself or your loved one’s health and safety, look elsewhere.
If I could rate any building a 5* it would always be the Ambassador! You are treated with respect, kindness, smiles, and the admission process all the way through discharge was amazing. Starting with Desire and Nicole, my interactions were comforting and welcome. The building may be a little older but it’s the care that counts (I don’t care how pretty it is) but if you want a good experience through the skilled nursing process i recommend contacting admissions (Desire) who will walk you through the most stressful time of your life. I promise you won’t be disappointed:) your loved one will receive great care!
I was hesitant to bring my Mom here after reading some reviews but I was pleasantly surprised. The facility was clean and quickly addressed any concerns that we had. They did have to move her room during her stay. The staff that moved her were very diligent about making sure nothing was left in her old room. The nurses answered all of our questions and kept us up to date on her care. The facility is much better in person than the hospital made it seem. I am forever grateful to them for helping her get stronger so she could come back home to us!
Due to ongoing and serious deficiencies, I made the difficult decision to transfer my husband from this facility to another facility where he could receive the level of care, cleanliness, and dignity every patient deserves. This step was necessary to protect his health and ensure his recovery could continue in a safe and supportive environment. I found that this facility was unclean and staff were negligent in caring for their patients. I urge anyone who has a family member or friend to conduct a thorough review of this facility’s conditions and practices before allowing a loved one to stay there!
Reviews from Google Places for AMBASSADOR HEALTHCARE AT COLLEGE PARK. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.