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Diana Donnelly

horrible place, disgusting and rude . I was on the phone with my dad and heard the nurse yell at him for pressing the call bell again - he had to go to the bathroom. DO NOT LET YOUR FAMILY GO HERE THE CASEMANGER AT HEALTH PARK STATED " ITS A FIVE STAR FACILITY" MAYBE IN 1990. THIS PLACE DOES NOT DESERVE A ZERO Max the charge was great - he should not be put in a position to do service recovery because your staff suck.

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Moe Beneke-Slothower

I was admitted to the Lee Health Park Rehab Center after knee surgery. The first night I cried, not from pain but from the deplorable condition of the room. The bathroom sink had a larger corner section that was broken with raw pressboard showing through. It had been “repaired” clear packing tape. The previous occupant had left electrical items that hadn’t been removed. The room itself was dark and depressing. There were many other things that are too numerous to list, like no private bath & designated shower days, no matter if you needed one sooner. I found out that, upon admission, the reason for my care was listed as General Malaise and not knee therapy. Therapy was a joke & did nothing to improve my situation. Upon discharge the form said I needed Home Healthcare because of my Dementia! I lost it at that & called the doctor, whom I saw for maybe 5 minutes on my first day yet he signed off on the Dementia diagnosis “after his review” of me, that I demanded that be removed, which he did after I threatened a lawsuit if it stayed. I felt total relief after I left. I wouldn’t recommend this place to my ex-husband for care! Don’t be fooled by the “Health Park” name like I was.

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Matthew Allen

Unfortunately, my Mom is back in rehab exactly one year after breaking her hip. This time she fell and broke her collarbone. Many of the staff remember her. Two members of the staff have really stood out. The young lady, Jackie, who answers the main phone is super friendly and very helpful. Excellent customer service! The Nurse named Tatiana is fantastic! Super polite, super personable, and super professional. Tatiana is great with my Mom. She is making a difficult situation easier to navigate.

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Robin Kiffer

I have never been as disappointed in a facility as I was in this one, after my mother was sent for rehab. I have been in healthcare for over 35 years, this place was horrible on so many levels. The lack of attention to the patients, cleanliness, food quality, etc., was appalling. The facility itself was filthy, paint peeling, dirty/stained ceiling, and smelled from lack of attention and patient care. My mother had a shared room with an older patient after having a major fall and was on high fall risk before being transferred. After arriving at this facility, there was no supervision at all. Shortly after arriving, she was getting up on her own, assisting her roommate with dressing and bathroom trips. When I questioned the staff about it, they had no idea she was getting up and denied it ever happening. While visiting, I observed it firsthand, and the staff had no clue of anything going on. I watched the elderly roommate push her call button for help, it took more than 45 minutes for someone to answer the call bell, then another 30 minutes after turning the bell off before they came back to assist her. The day after my mother arrived, she developed a rash and slept in the same bedding for days before anyone changed it. We could hear a resident screaming from another room for hours and was told they had Alzheimer's. We had no say in which facility she would be transferred to and given no opportunity to see it beforehand. We were only notified shortly before hand she was being transferred, and we would not be able to see her until the following day. I would never recommend this facility to anyone.

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Erin Welch

I want to give a review here because the people and the facility is very wonderful. If your loved one is wanting to participate with their own rehabilitation then this place is just perfect. They take every effort to get you back to everyday life with helpful tools. My mother was in for a broken knee at one time, and a stroke another time shortly after. The attention to her was remarkable. The food menu had a lot to choose from, the quality and taste was delicious. All of the staff was very caring and helpful. This made the stay for her much nicer, and the feeling of confidence was regained for her to go home with no worries. I give 5 stars because the experience was just perfect.