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Krista Loeffelholz

All of the staff is super positive and friendly, wanting to help where they can. The only thing we’ve noticed so far is a skeletal staff on the weekend which causes more work on the staff that’s there. This is a 24/7 facility and in my opinion, that’s all it is, they should not reduce their staff. The only other issue we have had is there is an outside pavilion that nobody can access due to broken doors and locked gates, so we wheelchaired my dad around the facility and parking lot. Doors should be fixed so patients can get outside to enjoy the weather!

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Kyng-Dorian

My uncle was here for a few weeks and everyone was so kind, and helpful. I hope he never has to go to a nursing facility again, but if he does we will definitely will be bringing him to the plaza. thank you so to the entire staff, from the social services team, the admission team, the nursing staff. From the bottom of my families heart thank you.

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caroline hallett

My family's experience at Plaza Health was very disappointing. My Father, who is a disabled veteran was treated with disregard and ignored much of the two weeks he stayed at this facility. It felt like he was being disregarded because he was old, and no one believed at age 90 he could be rehabilitated. In addition, the staff was unfriendly and rarely engaged with him, which left him listless and depressed. He was declining very quickly while in their care and no longer able transferring himself from the bed to the walker or wheelchair. His two week decline was alarming. We moved him to another Gainesville facility and within a few days he was happy, engaging and walking across the room with his walker. the staff at the new facility included the family in the treatment plan and has done a stellar job of communicating with us and my Dad. At the new facility he has been treated as if he has value. Respectfully This US Veterans Daughter.

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Paige Faulk

I cannot speak highly enough about the care and compassion shown at the Plaza. From the moment we first visited, we felt a sense of warmth and professionalism that immediately put our family at ease. The staff go above and beyond not just to meet physical needs, but to truly connect with residents and make them feel valued and at home. My mother has been living here for 6 years. They are always clean, well-fed, and most importantly, happy. The facility is spotless, well-maintained, and offers plenty of activities to keep residents engaged and stimulated. Communication with staff is excellent — they keep us updated regularly and are always available to answer questions or concerns. Knowing that our loved one is in such good hands has given our entire family peace of mind. If you're looking for a place where your loved one will be treated with dignity, respect, and genuine care, I highly recommend the Plaza.

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mariane rodriguez

My mom was at Plaza for Rehab. I have got to say that she made a complete 360 under their care. The therapy team was phenomenal and the facility was very clean. The nursing staff were compassionate and caring. They do not get enough credit for all they do. I am grateful to all of you!