AVIATA AT HARTS HARBOR is a Medicare-certified nursing home located in JACKSONVILLE, FL. CMS overall rating: 3 out of 5 stars. Google rating: 2.6 out of 5 from 70 reviews. Accepts both Medicare and Medicaid.

AVIATA AT HARTS HARBOR

jacksonville, FLMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

11565 HARTS RD

JACKSONVILLE, FL

Duval County

Service Area

This nursing home is located in Duval County and serves residents in the FL area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

AVIATA HEALTH GROUP

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.32 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.36 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 55.6% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 37.6% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

2.6
70 reviews
Todd Dunlap

Todd Dunlap

Everyone is entitled to their own opinion no place in this world is perfect and no individual is perfect I can only speak for my own personal experience of me being a patient at Harts Harbor for a little over month now. There could be improvements like in activities could have a game system and karaoke and couple things like that and little minor stuff of the building and the food variety and definitely portion size could be better sure but i have visited multiple nursing homes in my life some extremely nice ones my mother was a patient of a upper scale nursing home unfortunately until she died she only received good care there because my sister is a registered nurse and only stayed a 2 miles away and thoroughly checked on our mother's well-being I seen patients at that nursing home that were mistreated In short time being a visitor now I'm not saying all the staff nurses and CNAs are perfect here but majority of every individual that works here genuinely does a great job and cares about the patients here not one single individual goes mistreated here even the bad and troublesome patients are cared for property so there most of been a whole lot of different staff working here when previous people left these bad reviews because about 95 percent(my observation and opinion) of every one that works here directors doctors nurses cna's health aids receptionist cleaning techs laundry techs food aids physical therapists are awesome. Not 100 But 95% now that is a great and high rating!

Verified Google review
Ashley Newberry

Ashley Newberry

Terrible terrible, this place is disgusting and a disgrace to the patients at this home. Changes need to be made, these people deserve better MY MOTHER DESERVES BETTER

Verified Google review
Jessica Mears

Jessica Mears

I would leave less than a half as a star if I could this place was supposed to take care of me and said they're Wound Care Unit let me turn to gangrene they refused medical service would not let me call 911 and refused to call a doctor and to see me immediately when it started to smell. Once a doctor was brought in to see me he sent me immediately to the emergency room where are they told me upon seeing me that I was definitely going to lose my left foot possibly my left leg they would try to save my right leg to which no avail they were able to I lost both legs I filed lawsuit to which they filed bankruptcy I am not the only one that filed laws filed a lawsuit three others did so as well and we are left in a medical situation and to which we cannot afford to be taken care of appropriately and no longer trust a facility to do so the medical staff there has failed along with the employees there janitorial staff cares more about the residents Tony is the best there and does not get the recognition that she deserves neither does Matt the only nurse there that cared

Verified Google review
Marti Williams Jones

Marti Williams Jones

My sister has been trapped there for years. I've tried n tried to get her outta there. They have blocked my efforts every time. I've reported her neglect n abuse with no results. Went again today to see she's neglected again. So wish again I could find a better place here n Jax for her to go. She's unkempt and neglected again today. I reported it again. Don't let your loved one go there if u really care about them. A lot of neglecte going on there

Verified Google review
Linnie Arpen

Linnie Arpen

What was years past is not what Harts Harbor is today. I have a loved one in this facility and could not receive better care. The staff beginning at front door are welcoming and friendly to everyone entering. Staff and nurses courteous show respect to patients and visitors. The place may be old but they keep it clean and working diligently to improve the facility. They may not be a fit for everyone's case but they are the best for my family. Happy at Harts Harbor.

Verified Google review

Reviews from Google Places for AVIATA AT HARTS HARBOR. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.