AVIATA AT JACKSONVILLE is a Medicare-certified nursing home located in JACKSONVILLE, FL. CMS overall rating: 3 out of 5 stars. Google rating: 3.1 out of 5 from 113 reviews. Accepts both Medicare and Medicaid.

AVIATA AT JACKSONVILLE

jacksonville, FLMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

4101 SOUTHPOINT DRIVE EAST

JACKSONVILLE, FL

Duval County

Service Area

This nursing home is located in Duval County and serves residents in the FL area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

AVIATA HEALTH GROUP

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.61 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.44 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 73.3% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 67.2% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.1
113 reviews
Adonis Kinsler

Adonis Kinsler

I was a patientar at Aviata and my stay here was great! The unit manager Jessica went above and beyond to make sure my needs were mer and that I felt comfortable throughout my stay here. I will truly miss being here. Thank you to the entire team for a positive experience. !

Verified Google review
Edward Johnson

Edward Johnson

I had a positive experience during my stay here. The nurses and therapy staff were attentive, and the facility was always kept clean and comfortable. My only complaint would be the food definitely could be better in terms of taste and options! Other than that everything else was excellent!!!

Verified Google review
Cole

Cole

My recovery stay was greatly enhanced by the truly exemplary direct-care team. The nursing staff is top-notch, providing clinical care with expertise, and the CNAs are incredibly kind, responsive, and dedicated to patient comfort. Their attention to detail in meeting daily needs was outstanding. The maintenance crew also provided excellent, prompt service. ​The facility operates with a structured schedule for dining and amenities. While the outsourced meal service requires close communication regarding complex dietary needs (like diabetes), the direct nurses demonstrated flexibility in managing these requirements. Community life is centered around the Recreational Activities, with social time outside of those events typically spent in-room. ​The compassion and competence of the direct nurses and CNAs are the greatest assets here and made a significant positive difference in my experience.

Verified Google review
Samuel Collins

Samuel Collins

I had a great experience during my short term rehab stay. The staff was funny, caring, patient and made sure I was comfortable and progressing every day. I truly appreciate the kindness they showed me! Just wish they gave us more than one hot dog lol 😆

Verified Google review
Delia Betterton

Delia Betterton

🚨WARNING: Any positive reviews of this facility should be viewed with doubt and skepticism as it is likely these are employees leaving reviews because this facility is a hellhole! 🚨 My mother was placed in this facility and was there for three weeks. The abuse that she suffered at the hands of the staff is not only concerning, but is being brought to the attention of state officials because this facility needs to be investigated with some of the staff having criminal charges of abuse and neglect brought against them. Even the woman that was roommates with my mother was terrified of the staff, and when the staff would come into the room to bully my mom, the roommate would go hide in the bathroom because of how abusive and bullying the staff were. Tia & Jessica are some of the most problematic employees that outright abused, neglected and bullied my mother and should be investigated as they seem to be very comfortable treating residents in a horrific manner and thus charged for elderly abuse. These are two liable employees that should not be in healthcare or anywhere around elderly patients. It’s only when visitors came to visit would be the only time those two are interested in taking care of residents otherwise they neglect and abuse when there aren’t any visitors. During my mom’s time there, they tried to force my mom to take medicine that she did not need and when she refused to take it, they punished her by refusing to allow her to have physical therapy. My mother is immobile so when would ask for help, they would routinely remove her from her room and put her under an air condition for hours as a form of punishment. ‼️Tia and Jessica are extremely familiar with this kind of abuse since they facilitated it. Which is why these horrible employees should be working in the fields with plants and not with human beings that have needs. 🚨If you want your family member to suffer, this is absolutely the place to put them!🚨 If you want a real review, feel free to reach out to me because this is only the beginning of the abuse that my mom endured. These people tried to bully her into staying and it was such an awful experience that she had to fight her way out of this facility because the staff made it so difficult. ‼️Any positive reviews need to be met with skepticism. My advice would be go down to the facility and show up and see how they take care of their residents because you will be shocked and nauseated‼️ I would give this place a -666 if I could because it is a literal hell hole for the elderly and the sick but unfortunately, the scale only goes one to five.

Verified Google review

Reviews from Google Places for AVIATA AT JACKSONVILLE. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.