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davina gonzales

🌟 Shout Out to Janet – Our Incredible CNA! I want to take a moment to recognize and appreciate the hard work, compassion, and dedication of Janet, an amazing Certified Nursing Assistant. Janet, your commitment to patient care, your gentle heart, and the way you go above and beyond every single day truly make a difference. You bring comfort, dignity, and kindness to those who need it most, and we are so grateful for you. Thank you for being a true hero in scrubs! 💙

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Shanae DLC

Janet is truly a gem! She’s such a hardworking and dedicated nurse assistant, and it shows in everything she does. Her kind spirit, gentle care, and positive energy make such a difference. I always feel at ease and well taken care of when she’s around. It’s such a joy seeing her thank you, Janet, for all that you do!!

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Mafe Serrado

I brought my grandfather to this skilled nursing facility after he suffered a stroke, and unfortunately, our experience was horrible. During his stay, my grandfather fell three times—once with the CNA,, once during physical therapy, and once under a nurse's supervision. These incidents made me question the safety and quality of care provided. I do want to acknowledge and thank two CNAs, Elizabeth and Sabrina, who were both exceptionally kind and helpful to my grandfather. Their compassion stood out amidst an otherwise disappointing experience. However, the case management services, especially from Armando, were abysmal. He never answered his phone or emails, and the only time I was able to speak with him was when he needed something from me. Maggie, the Director of Social Services, was no help at all when it came to my grandfather's care and discharge process. When they gave me my grandfather's discharge date, I was in a very difficult situation—I had nowhere to safely take him, as bringing him home wasn’t an option due to his condition. Armando told me that if I didn’t take him by the discharge date, I could face legal consequences. It felt like my grandfather was just a number to them, not a human being in need of care. While the building itself is nice, the lack of empathy and professionalism from many of the staff was incredibly disheartening. I cannot recommend this facility to anyone looking for compassionate care for their loved ones.

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Stormi Sherrill Laura Akans

I was extremely hopeful when I sent my mom here after she was hit by a car…While she was there I do believe she had good care which is the only reason for 2 stars. My issue is I think they tried to get her out of there and home as quickly as possible because that’s their goal and I think they want that to help their numbers or something. Besides that the communication was horrible. It was absolutely impossible to get updates on my mom. They do have an app but they took down whatever email my mom gave them which if someone has a traumatic brain injury and can’t even tell you where they are why do you think she would know her email? Apparently after they set the portal up with one email it can not be changed I tried contacting the case manager as well as whatever email was in the website and nothing was fixed. Now my biggest thing I told them REPEATEDLY I am not able to take care of her. I work a full time job, I have a three year old and it’s just us. I can not do it. I also told them I believe she is schizophrenic and that it has gotten worse. They told me she would be fine, home health would come and she didn’t need someone with her and that she is not schizophrenic They convinced me it was fine despite my concerns…it most certainly was not and I wish I would have fought more..’Home health’ comes for an hour 2 days a week and don’t really do anything except check on her physical health, dismiss my concerns and tell me I should take time off work and give her money so she feels independent. If I take anymore time off work I will lose my job and am struggling as is. She can not remember to take her medicine which sends her into a spiral she tries to cook and I have come home to the stove left on several times. She can not handle daily functions such as laundry or dishes, make herself food. Because of this she gets very upset and will lash out or will leave. One time she left she was found wondering around a store and taken to the hospital where she then walked out of. She is very paranoid and believes people are stealing her things like socks to mess with her, she hears music playing when there isn’t any, she thinks that I set her up to be hit. This is all only the tip of the iceberg. She should not have been released home, she should have been taken to a rehab until she was doing better but now we are stuck because i don’t have any legal way to get her help other than baker acting her where I fear they will release her and then she will be in the street but that is my next step because this all is starting to affect my mental health and my home. Would not recommend you take your loved one here if they have serious damage.

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Nancy Clig-Wiles

I spent 17 days here in Rehabilitation. The nurses, CNA, doctors were excellent. Even the people who came and got your menu order were very friendly and helpful. I can't say enough about the quality of the OT and PT staff. Here are two of my favorites Arryn and Suzanne saying good bye when I went home.