PALM GARDEN OF JACKSONVILLE is a Medicare-certified nursing home located in JACKSONVILLE, FL. CMS overall rating: 3 out of 5 stars. Google rating: 4.3 out of 5 from 170 reviews. Accepts both Medicare and Medicaid.

PALM GARDEN OF JACKSONVILLE

jacksonville, FLMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

5725 SPRING PARK ROAD

JACKSONVILLE, FL

Duval County

Service Area

This nursing home is located in Duval County and serves residents in the FL area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

PALM GARDEN HEALTH AND REHABILITATION

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.36 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.35 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 56.3% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 45.5% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.3
170 reviews
ShelleyBean C

ShelleyBean C

Very warm and welcoming atmosphere! Everyone was so kind and caring. It really felt like a community. I was there to participate in a holiday party for the residents and had a great time!

Verified Google review
Walter Colgan

Walter Colgan

I want to sincerely thank the amazing nurses who cared for my mother-in-law. Your kindness, patience, and genuine compassion truly touched our hearts. You weren’t just doing your jobs — you care for her as if she were your own family. Every smile, gentle word, and thoughtful gesture made such a difference in her comfort and recovery. It’s rare to meet people with such warm hearts and dedication. You made her feel safe, respected, and deeply cared for, and for that, our whole family is incredibly grateful. Thank you for being so sweet, accommodating, and attentive — you are truly angels in uniforms, and your kindness will never be forgotten.

Verified Google review
Genie Wilson

Genie Wilson

I have been here twice now to visit a friend. The people there have really been nice. I use a medical scooter to get around . They are there to open and close doors for me without asking. I am also deaf so they have taken . the time to show me what I need to know or where to go. I have only been on one shift but the times I have gone there has been different people there and they are all very curious and helpful to me and my friend who is staying there right now. It is not far from the main bus route and that makes it very difficult say to get to. If I had to go somewhere for rehab I would not mind going to Palm Gardens.

Verified Google review
Velda Griffin

Velda Griffin

It was quick and easy to check into Palm Gardens. After the first time sign in you are recognized it knows who you are visiting. To answer a yes or no question, there were only two, all you had to do was move your head. Your picture is taken and it prints out a visitors pass. Awesome!

Verified Google review
CAMILLA JACQUES

CAMILLA JACQUES

My husband recently spent 25 days here recovering from foot surgery. The whole process from admission to discharge was pleasant and professional. The therapists, nurses and CNAs, and all employees were excellent. Our social worker, Michele was there every step of the way to meet his needs and mine. We highly recommend Palm Garden.

Verified Google review

Reviews from Google Places for PALM GARDEN OF JACKSONVILLE. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.