P

Penelope Knox

Initial intake was seamless and informative; however the day-to-day operation seems to have a breakdown in communication. Specifically, physical therapy schedule & process, ensuring first time patients knows their responsibilities and what the staff will not do. To be clear the staff is responsive; but only after you make an inquiry. The food is hit or miss - some things are good (baked fish) and other things are not (vegetables overcooked). Facility does a great job with allowing alternative meal selections and special requests.

A

Andrew Solli

During the initial days of my father’s stay, I found the staff very helpful. One of the key things I needed to know were key contact names and the best way to communicate with them. They provided me with business cards containing these names. I also found the charge nurse to be very understanding of his needs and worked with me to make him comfortable. Finally, I found his care givers to be happy and helpful as well as the PT and OT staff.

C

Colleen Weber

My 84 year old mom has been residing at River City Nursing & Rehab a little over a year. I specifically want to give praise to CNA Yonce’. She goes above & beyond each day and night for my aging mom with such care and kindness. Yonce goes out of her way to clean, care, and look after my mom, which means the world to me and my family. I know when Yonce is on staff that day my mom will get the best care! It’s extremely comforting knowing this, because I can’t be there every day for visits. Yonce deserves the employee of the year award and I sure hope she gets the recognition she deserves!

D

Dillon Rice

My mom is currently in River City Rehabilitation and while it’s tough for anyone to be in a rehab facility for any length of time I have to say I am impressed with the facility and staff. The facility is secure and well kept and mom says the food is good. I visited the facility on 12/29 and Sarah from PT happened to stop in to work with my mom. Sarah was thoughtful, attentive and patient with my mom. River City is very lucky to have her! I am thankful that my mom is getting better at River City Rehab.

D

David Evans

Have an older relative who was not doing well in assisted living. After a short hospital stay he was discharged back to his assisted living. Shame on them he was not fit for discharge. Went to short term rehab. Now in long term care. He is thriving, getting P.T. daily, River City has an excellent caring staff , the facility is spotless, and just a few years old. Most important our family member is happy and raves about the food, he is very particular about his meals. So far so good. Looked at several other long term care facilities no comment. River City hands down the best we have seen.