SHANDS JACKSONVILLE MEDICAL CENTER is a Medicare-certified nursing home located in JACKSONVILLE, FL. CMS overall rating: 4 out of 5 stars. Google rating: 2.7 out of 5 from 755 reviews. Accepts both Medicare and Medicaid.

SHANDS JACKSONVILLE MEDICAL CENTER

jacksonville, FLMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

580 W 8TH STREET

JACKSONVILLE, FL

Duval County

Service Area

This nursing home is located in Duval County and serves residents in the FL area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

RN Hours per Resident DayFacility: 0.98 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 1.94 / Industry Avg: 2.5

⚠ Below average (higher is better)

RN Turnover RateFacility: 38.7% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 28.1% / Industry Avg: 35%

✓ Below average (better) (lower is better)

Google Reviews

2.7
755 reviews
Kyonna Rodgers

Kyonna Rodgers

My whole parental care I had a horrible experience. But when it was time to deliver I had the best two nurses. Nurse Rachel and a trainee nurse Adrianna. They provided the best care for me and comfort care for me until Dr. White came to deliver my baby. Dr. White is one of the best L&D doctors. Highly recommend her for delivering your next child, along with her two nurses on the side of her. Thank you for the best experience delivering my 2nd child.

Verified Google review
Vo Lu

Vo Lu

I was getting treated here and was a patient. The nurses were alright and the room was clean and good. I had this one nurse named Peyton and she was extremely the best and took care of me and my wife. She was professional and made sure we had everything we needed. She was happy and took great care of us. We are grateful and I had a wonderful experience here thanks to her.

Verified Google review
Krista Moore

Krista Moore

All I can say is the Labor and Delivery unit here is actually 10/10 amazing. Nurses Alex and Miah are 100/10 amazing ladies who genuinely care about the women there and are so super helpful and so encouraging and kept me in a postive mental state while they were there and I felt very informed on everthing happening during my labor. The anesthesiologist Lindsay is 100/10 she cares and listens and I felt no pain what so ever during my c section and she was so awesome during the whole procedure. The actual OB office sucks though. The actual hospital is bearable.

Verified Google review
Fred J

Fred J

My experience was through emergency. The 3 plus hours I was there was mainly for blood tests to confirm my condition. I was taken off monitors so I could use the bathroom. My only observation is I wasn't hooked back up. Might have been my mistake by not ringing them. On a lot of these reviews I see them suggest contacting Patient Relations. I don't find that an adequate response. It needs to be the other way around, with a resolution noted on these one stars at least, in my opinion.

Verified Google review
Jim Alfieri

Jim Alfieri

Urology team - doctors, anesthesiologists are experienced and professional. Support staff, very uneven. Sierra from night crew and Paulette were great. PT came by to say " hello" the next morning and then I never saw them again. So I never got a chance to walk until I was discharged - that's not right. Surgery coordinator, one in particular - T- did not return 2 phone calls. But their answering service message says they will. Nurse K ran through protocols for catheter use and acted like she was rushed- bedside manner should improve as she gains more experience. I had to ask how to use the catheter. Her assistant, intern Connor, was amazing and stayed with me by my wheelchair until I was released. I have not had luck with the urology hotline so far. Different people answer phones and give different answers. But will try to give them another chance. Healthcare in America- especially communication and follow up is very average - the equipment and toys are amazing now, and the paperwork to cover themselves is extensive, but the personal attention and follow up from a handful of these people is uneven to average. Some people were great.

Verified Google review

Reviews from Google Places for SHANDS JACKSONVILLE MEDICAL CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.