TERRACE OF JACKSONVILLE, THE is a Medicare-certified nursing home located in JACKSONVILLE, FL. CMS overall rating: 5 out of 5 stars. Google rating: 3.8 out of 5 from 102 reviews. Accepts both Medicare and Medicaid.

TERRACE OF JACKSONVILLE, THE

jacksonville, FLMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Partnership

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

10680 OLD ST AUGUSTINE RD

JACKSONVILLE, FL

Duval County

Service Area

This nursing home is located in Duval County and serves residents in the FL area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

RN Hours per Resident DayFacility: 0.34 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.97 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 53.8% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 50.9% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.8
102 reviews
charlotte bisbee

charlotte bisbee

The Terrace of Jacksonville is amazing! I have my love one there and I’m very impressed with the quality of care, empathy the staff has for their patients, professionalism the staff exhibits. The management is very responsive to the family questions and always eager to help. The social worker there is the best!

Verified Google review
am4STEM (STEM_sauvage)

am4STEM (STEM_sauvage)

My 87yrs old mama is slowly but steadily recovering from the severe trauma. I credit the wonderful & caring people who work at The Terrace for her improvement. Medical and care team take a great care of the elderly patients. The PT/OT team, and especially Mr Norbi are nothing short of the miracle workers. When mother was transferred to The Terrace from the trauma unit she was basically bedridden- couldn't even sit in bed let alone stand or walk. Now she can get out of bed by herself, and slowly but surely regaining her strength and independence. Her body is getting stronger day-by-day, and everyone around cheering her up. My family is very grateful!

Verified Google review
Jason M.

Jason M.

My mom was a resident at TCU for a long time, and I can honestly say that Ashanti made all the difference in her care. From the very first day my mom arrived until the day she was discharged, Ashanti was there every step of the way. She treated my mom as if she were her own family—with kindness, patience, and genuine compassion. It gave me so much peace knowing my mom was in such good hands. Ashanti truly goes above and beyond, and I’ll always be grateful for the love and dedication she showed to my mom.

Verified Google review
Life with Meme

Life with Meme

Nurse Ashanti at the TCU front cart is truly exceptional. She’s always professional, kind, and incredibly attentive. Her calm and confident approach makes patients and families feel at ease, and she handles everything with care and efficiency. Ashanti is a true asset to the team—thank you for all that you do!

Verified Google review
Janiya Gilyard

Janiya Gilyard

I can’t say enough good things about the incredible care my loved one received from Ashanti and Charmane at The Terrace of Jacksonville. From the moment we arrived, both nurses went above and beyond to make sure we felt supported, informed, and genuinely cared for. Ashanti brought such warmth and kindness to every interaction — her patience and positivity made even the hardest days a little easier. Charmane was just as amazing, always attentive, compassionate, and professional. She answered every question with clarity and treated my family like her own. These two are a true example of what nursing should be — heart, skill, and dedication. The Terrace is lucky to have them, and so were we. Thank you, Ashanti and Charmane, for making a difference. 💛

Verified Google review

Reviews from Google Places for TERRACE OF JACKSONVILLE, THE. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.