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brenda cowan

The Vito on University is a very good facility. The staff is caring and professional. The facility is clean and well kept. The food is even good. My loved one has received great care and attention at this facility.

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Desiree Foster

This place is absolutely terrible. The management is so unprofessional one of the unit mangers the man looking one I think her name is Rachel chased one CNA down the hall cussing her out and yelling in front of residents and my mom was one of them. They got rid of one of the best Cna they were always so kind diligently and was always together I would not recommend this place at all I over hear a family member saying their mom wasn’t getting a shower which caused her to have a fungle infection worst place to put family in it DO NOT DO IT i will be contacting STATE ASAP DONT get me started on the roaches and the bed bugs

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Johanne B. François

My grandmother has been with Vivo since June 2024. There have been different staff changes, some better than others, but for the past 4 months, the current staff have given her adequate care, maintain her room clean, and made her feel comfortable. The receptionist is very friendly and empathetic. She knows us, always greets us with a smile and finds time to chat.

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Sarah Paffe

Where do I begin? This place does not know how to communicate with families. The social worker doesn’t return calls and her mailbox is almost always full. I spoke to her finally when the resident was moving out. No one there can return a call, if they even answer the phone. They do not always call when there is an incident such as a fall. Thinking about transferring out??? Expect many delays on their part not sending pertinent info when requested. I have never dealt with such incompetence in my life. They are responsible for people’s livelihood and well being and I really question their ability to provide that adequately. There are a few nurses who truly seem to care and the front desk lady is very sweet. Definitely would give negative stars if possible.

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Rebecca Matheny

The transformation of this facility is remarkable. When you come in, you are greeted by an extremely friendly receptionist, Geneaver. The administrator, Jayna is very engaged with the team. The Nurses, especially Sasha and Matt are very involved with their residents and really provide person centered care. Vivo University offers a feeling of comfort and caring from the time you come in and throughout your visit.