WESTSIDE OAKS REHABILITATION & NURSING CENTER is a Medicare-certified nursing home located in JACKSONVILLE, FL. CMS overall rating: 1 out of 5 stars. Google rating: 3.1 out of 5 from 120 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Duval County and serves residents in the FL area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
✓ Above average
BENJAMIN LANDA
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
Begging staff and residents and the family (while we were visiting) to rate 5 stars was a big no no for me. Having so many bad reviews obviously for a reason. Had my aunt removed as soon as I found out how they ran the facility
I just want to start off saying some of the staff is really nice and sweet and could be no better very nice. The reason I gave it a 2 star is because the building was so nasty the rooms are horrible there were roaches everywhere it smelled like poop and pee all the time it was horrible and a nursing home should not smell like that . When you go to a hospital you don't smell that and they deal pretty much with the same people. You go in the dining area and there was roaches there was a big TV in there so loud you couldn't talk to your loved one and what they had playing on the TV was so violent and the cussing it was bad . There also a NP there name sammie not very nice very rude. I asked her about my sister inlaw and she told me that she didn't bring her magic 8 ball with her that was very rude and not professional. I wish the kind nurses caregiver had better because they deserve better. Those kind nurse caregiver is what makes a nursing home they need better so it makes there job easy and the people that have to stay and there families feel better. In this business there shouldn't be nasty staff .
If you’re considering this nursing home, I strongly urge you to think twice. From the moment you walk in, there is a strong odor of feces and urine — a clear sign of poor sanitation and neglect. There is no air conditioning throughout the facility either. My husband has been treated differently than other residents, and unfortunately, not in a positive way. When I raised my concerns with the staff, instead of being met with empathy or professionalism, I was made to feel incompetent by the charge nurse. Little did they know, I work in a law office and understand both rights and standards of care very well. This facility does not meet basic expectations of cleanliness, compassion, or accountability. If you’re already hesitant, trust your instincts and look elsewhere.
This facility is very clean, welcoming, and well-organized. The staff goes above and beyond to make sure residents are cared for with kindness and respect..The atmosphere feels positive and comfortable. I would definitely recommend this nursing home to anyone looking for a safe, caring, and professional place for their family member
I was sent here by st Vincent’s and sadly chose to leave right away. You walk in and it smells of urine. The nurse and residents were fighting and the police was called. Then when the night nurse came they were all gossiping while people were still needing help. Food was nasty and tasteless. The nurse Ashley was super sweet I’d give this place an extra star just because of her. The rest of my experience was horrible and I was there for an hour. The state needs to look into this place and shut it down. 4 people too r bathroom that hadn’t been cleaned and had poop on the floor.
Reviews from Google Places for WESTSIDE OAKS REHABILITATION & NURSING CENTER. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.