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Daphane Carroll

My mother was just admitted to Baya Pointe a transfer from another facility and everybody made me feel welcome. Reached out to make sure my mother was comfortable and if it’s anything she needed so far after two days I am happy with the results of this place.

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J. Picola

While visiting a close friend today. It was noticed that the nurse to patient ratio needs to be addressed. It appeared that the rehab patients were just left in the wheelchair at the bedside by Physical therapy staff and were not able to get into the bed by themselves. Nursing staff and CNA's had only 1 Hoyer lift on the Ward to transfer patients back to bed. It takes 2 staff to move the patient and the Nurse Manager had to come from her office and assist the CNA moving my friend and his roommate to their beds. I'm a 25yr VA nurse and I understand about poor staffing and why nurse's and CNA'S leave the profession.

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Branded

I Had trouble with the staff here at Baya Pointe Rehab, so I avoided having the facility wash my clothes for fear of retaliation, so what happens? My first time giving them my clothes to wash about a week ago, they're stolen, vanished, ...over $100 worth of mostly, if not all, brand new clothing...gone...just as expected. And yes, I had my name on them all, large print and very clearly written with a Sharpie. Room number 312. Guess it's time to reactivate the Facebook Page and post the complaint there as well. Unbelievable but not unexpected.

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Tracy & Rebecca Clark

Staff is always attentive and very friendly. I was worried about entrusting my mom’s cares/needs to anyone but I am very pleased with the level of hospitality and personal care she has been receiving from Baya Pointe! I would highly recommend to anyone who is needing that extra care for a loved one to consider this facility.

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Amber Knagge

Understaffed. Get it. The nurses are great! The management needs a lot of work! They take all their patients money. Which of course is government issued normally. Just thankful for the nurses and front desk! And the cleaning staff has stepped it up. Because of these people I gave 3 stars.