GROVES CENTER is a Medicare-certified nursing home located in LAKE WALES, FL. CMS overall rating: 1 out of 5 stars. Google rating: 3.4 out of 5 from 177 reviews. Accepts both Medicare and Medicaid.

GROVES CENTER

lake wales, FLMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

512 S 11TH ST

LAKE WALES, FL

Polk County

Service Area

This nursing home is located in Polk County and serves residents in the FL area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

HEARTHSTONE SENIOR COMMUNITIES

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.32 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.07 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 84.2% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 60.2% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.4
177 reviews
Ali Cambron

Ali Cambron

The staff at the Groves is so caring. They really want the best for their residents. It is so refreshing to see staff that cares. And the Admissions team is absolutely awesome! Made the experience so much easier and they are so knowledgeable!

Verified Google review
P Engels

P Engels

Sister in law spent only 14 days there and lost 16 pounds , got stage 4 pressure wounds on sacrum, deep wounds on shoulder, both feet and ankles. Found unresponsive and septic

Verified Google review
Melanie Bragger

Melanie Bragger

I want to thank “The admission team”, 2 wonderful ladies that are compassionate, and committed to help me get my God mom into The Groves Center to get her closer to family and friends. Also, want to thank the nursing staff that went above and beyond to help make her comfortable on arrival

Verified Google review
Jenn Jade

Jenn Jade

The Groves Center has a caring staff, a clean and welcoming environment, and they truly go above and beyond for residents and families. Alison in Admissions is very well informed and loves what she does, make sure you go tour their new renovations!

Verified Google review
ana sandoval

ana sandoval

I never imagined that in the USA there was such a horrible place for elderly care. I experienced it with my husband to the point that I had to leave him. Lack of hygiene, humidity, lack of air conditioning, lack of professionalism. They register the medication and do not provide it, that's what they did to my husband. The social worker threatened me so that I would not take him. They spend days without collecting the garbage and without cleaning everything, it is truly disgusting. The head nurse told me that they did not have staff, and the majority spent their time talking without doing any work. I experienced it, nobody told me about it. Places like this should not exist.

Verified Google review

Reviews from Google Places for GROVES CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.