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Adina Klass

DO NOT SEND YOUR LOVED ONES HERE!!! First: The positive reviews for them are FAKE as after my mother and I formulated our review (which was honest) they called to have us CHANGE IT! This facility KILLED her by the extreme neglect! They discharged her on 12/23/25 and sent her home only to be admitted to the ER 2 days later- and now she is dying! The ER Dr told me the best thing I could have done was get her out of there! She was send home with: untreated pneumonia, pulmonary embolisms, A numeral thorax, which is a completely collapsed lung, A UTI that was so severe it’s still not healed in any way shape or form, Leg clots, and th list goes on and on… My mother was given breakfast and taken out of bed in the morning and sat in her wheelchair for over 12 hours a day never moving never being cared for in the way that she needed. Only send your family member here if you want them to die. This has been the most gruesome experience of my life. They also have no answers and have lost four of the six dresses that she came in with. All they care about is your money all they care about is profit don’t even consider them. Happy to answer any personal questions as well about this facility if you’re considering it once again, please don’t run in the opposite direction. Any place is better than this place. Ironically I had to go away For a work trip and I met somebody from West Palm Beach, who sent their father to this facility and had the same experience. He said it was the worst thing he could’ve ever done and his dad was treated horribly. They got him out of there as quickly as possible. They take ZERO accountability as well! These nurses and administrative staff only PRETEND to care when family is there in person. This is reprehensible treatment of HUMAN BEINGS!!!!!

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Alexis Hopkinson

I am very disappointed with the care provided to my Mother from this facility. The staff declined providing us with her medication list when asked after we noticed they were not ministering her medications at the appropriate time. The bathroom and showers were shared with multiple residents sometimes 4 so they were unkept. The lack of accuracy and communication dealing with my mom’s health and safety was a concern. I strongly suggest they improve staff, accountability and ensure families and they the staff are fully informed about the medications being administered while keeping the place sanitary for patients. I’m unable to add a 0 star rating but I would if I could.

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Cynthia Case

Guest service coordinator is out of this world. She is so helpful and accommodating. D. O. N. Has always fixed any problem I've had making my stay here so pleasant. The nursing staff is out of this world. C. E. O. Has turned this place around making it beautiful and truly worth your stay. There are a few things that still need to be addressed I believe they're working on them slowly but surely.

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Phyllis Allen

My partner of 18 years was admitted in Terraces of Lake Worth for rehabilitation on September 5, 2025 after suffering a stroke on August 18, 2025 my overall experience was great with Tonya, his social worker very sweet lady didn’t cut any corners she was straight to the point very informative. Dimond the coordinator was so kind she took time to walk me to the break room and then came back to escort me back to my partner room, because she thought I got lost. Og was very nice about the time that families meet at the facility to know how their love ones are being treated. I was a little disappointed to know it’s at 6:00 pm really wish they had two schedules one in the morning and evening time everybody doesn’t work. Maria was the bomb CNA a jack of all trades she is really good at her job. My first visit on the weekend was not as good as it was today September 17,2025 the place was clean and smelled really nice my partner room didn’t smell like piss it smelled like coconut oil and he was all smiles today. My first impression of the building was not amusing but it’s an old building and it is better to visit during the week instead of weekends. Very pleased with the care my partner received at Terraces of Lake Worth pray his discharge is just as informative, all medications are prescribed and available for pick up, all doctors appointments listed and all amenities provided at time of discharge.

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Nesha Williams (Williams)

I am writing this with a heavy heart and deep disappointment regarding the treatment my father has received at Terrace of Lake Worth. From the day he was admitted, our family has experienced nothing but concern and frustration over the unacceptable level of care and compassion provided by the staff. We entrusted this facility with his well-being, believing it would be a safe and caring environment. Instead, it has turned into a nightmare for him. Back in June, I addressed a concern regarding his missing clothing with both the social worker and the laundry supervisor. I was assured that if his clothes couldn’t be found, they would be replaced. It is now (August 22,2025) , and not only have the clothes not been replaced—they have not been located. My father has been left to wear the same shirt for over five days, which is completely unacceptable. Additionally, I’ve found him on multiple occasions in wet clothing, visibly distressed and crying. He’s shared with me how the nurses and aides often refuse to help him or treat him with care and respect. This is not just neglect—it is emotional abuse. I’ve raised these issues with administrators before, but nothing meaningful has changed. The promises made to us continue to go unfulfilled, and my father continues to suffer. This facility is failing in its duty to provide even the most basic level of care and dignity. I urge others: if you value your loved ones’ health and happiness, please reconsider before placing them here. I am prepared to escalate this matter further to state regulatory bodies, ombudsman services, or legal counsel if immediate improvements are not made.