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Eva Stines

Would rate zero stars if possible. They first left him in a wheelchair unattended for about an hour. Second, the room TV stopped and no one came to fix it. They keep saying on the phone they'll come to help, but that's not even guaranteed! NOW, they're neglecting him and not even turning off his light no matter how many times they're notified, and they're not bringing him medicine. TERRIBLE!!!

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Lisa Lee

Night 1 and I awoke at 5 a.m.to a message.... His light's been on over 45 min and he's begging me.. UpDATE!! Try not to check in after dayshift leaves! OR, PT, Assistant Supervisor, Admittance Everyone was so nice. Food looks great... He has settled down, gotten the answers... call button was fixed, etc... UpDATE#2 nope. Never. Just don't. On top of other things, he got DROPPED onto the floor!

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Cynthia Carroll

I was a patient here. We thought it may be a permanent situation. However, as I improved the tremendous staff there got me in with physical and occupational therapy within a week, I was walking from being bed bound and within 3 months I was home after having been in and out of rehab and hospital for the last year and a half. The staff for the most part are wonderful. Like all facilities, they have their goods and their bads and their things that they can improve upon. But as a whole Charming Lakes five stars in my book.

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Anna C Rinaldo-Sede

Don't come here. My surgeon gave them a letter saying I fine to go home and they will not release me for another 3 days. There are roaches in the bath room and ants. They don't give medicine as needed. They do not follow you dietary needs. Food is always cold. The therapist are not up on what type of therapy you are aloud to do. I had back surgery I should not bend . I had to tell them that. I have not been able to shower for the last 5 days. And it doesn't look like I will for. The next few days. Do not come here!!!!

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Maria Molina

Thank you to the staff of Nurses and aides that took care of Bradley the years he was there. A very special thanks to Catina, Cynthia, Terry and Ms Sylvia. These 4 ladies did an excellent job. Catina and Cynthia a special thank you, you were my lifeline.