MANOR AT CARPENTERS, THE is a Medicare-certified nursing home located in LAKELAND, FL. CMS overall rating: 4 out of 5 stars. Google rating: 3.4 out of 5 from 42 reviews. Accepts both Medicare and Medicaid.

MANOR AT CARPENTERS, THE

lakeland, FLMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1001 CARPENTERS WAY

LAKELAND, FL

Polk County

Service Area

This nursing home is located in Polk County and serves residents in the FL area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

RN Hours per Resident DayFacility: 0.96 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.86 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 30.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 44.6% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.4
42 reviews
Gary Gravitt

Gary Gravitt

My grandmother live here and we are using the transportation service they offer. Jodie the driver , who works for you all was very awesome. Very attentive to our needs. I would highly recommend her there for your transportation needs

Verified Google review
Lisa Pennix

Lisa Pennix

My father has been a resident of the Manor for the past 6 months, I have to say this place is awesome. I visit my father at least 3 to 4 times a week and he is always taken care of. I have never seen that he is being neglected in any way. He is physiaclly taken care of (medications and any wound care). He is always clean and groomed. I have seen the food and it looks pretty good and my father likes it as a general rule. The rooms and common area are always clean. The CNA's and LPN's that are the hands on caregivers. are all top notch.This is a well run facility.

Verified Google review
Deborah Elliott

Deborah Elliott

This is horrible. The prices that they charge these people for rent is ridiculous and then to try to get maintenance up here to repair something is like pulling teeth. My friend bathroom has been tore apart for three weeks now been asking to get it fixed. She has family coming in on the 19th, there was two times maintenance came in looked at it turned around and left. Her toilet is sitting in her shower. Everything tore apart in her bathroom if no one is here by the end of the day when I’m ready to go, they leave me no choice, but to call 8 on our side.

Verified Google review
Cindy Ryan

Cindy Ryan

Very sorry to report that the patient experience at The Manor at Carpenters is unpleasant and very unsafe. Rooms are poorly lit, poorly ventilated, dirty, and full of fall risks (electrical cords, amazon delivery boxes etc. ). There was broken glass on the filthy bathroom floor on the day of admission. Simple over the counter personal items that provided comfort and a degree of independence were taken away from the patient. Bedsore prevention is nonexistent and physician attention to wounds is unlikely to occur prior to discharge. Leadership is resistant to feedback and refuses to accept responsibility for poor decisions and associated patient outcomes.

Verified Google review
Jerry Poirier

Jerry Poirier

My wife and I have been here since February 28th of 2023. It is a place for older adults with a flare towards the good Christian life. It is wonderful. The people that work with you are the best, and the grounds, although some is under construction what isn't is beautiful.

Verified Google review

Reviews from Google Places for MANOR AT CARPENTERS, THE. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.