VALENCIA HILLS HEALTH AND REHABILITATION CENTER is a Medicare-certified nursing home located in LAKELAND, FL. CMS overall rating: 1 out of 5 stars. Google rating: 3.9 out of 5 from 191 reviews. Accepts both Medicare and Medicaid.

VALENCIA HILLS HEALTH AND REHABILITATION CENTER

lakeland, FLMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1350 SLEEPY HILL RD

LAKELAND, FL

Polk County

Service Area

This nursing home is located in Polk County and serves residents in the FL area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

SUMMITT CARE II, INC.

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.47 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.63 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 57.6% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 49.8% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.9
191 reviews
Zoraida Colon-Collado

Zoraida Colon-Collado

Personally, would like for CNAs in dining room of memory care unit NOT play violent or disruptive shows on the TV. Those people start to feel like they're part of that and get very agitated. Otherwise good food and caring service. Should find more friendly area for patients to wait as dining room is cleaned. Maybe the back TV room?

Verified Google review
Jean Koch

Jean Koch

Got to visit with Suzanne in the dining room on Christmas afternoon with quite a few patients present. Suzanne knew me and we conversed for 30 minutes or so and discussed what she seemed to feel comfortable doing. Left telling her that I would return. Everything was clean and when one patient became noisy, staff appeared and assisted him out of the room. This was totally appropriate.

Verified Google review
Miriam Luna

Miriam Luna

My sister suffers from Dementia and I am so grateful 🙏 for Marisele..(Admission office).and Jason (nurse in 3units rooms)..Full of compassion and helpful...BOTH EMPLOYEES ARE AN ASSET TO VALENCIA NURSING HOME...GOD BLESS YOU AND FAMILY ALWAYS...Thank you 🙏 ❤️

Verified Google review
Laura Gough

Laura Gough

I have been very happy with my husbands care here so far. All of your staff are friendly and eager to help. I’m hoping he will be able to rehab and come home but in the meantime I feel he’s in good hands.

Verified Google review
Ruthie Armour

Ruthie Armour

My son is in Valencia Hills. He is in the rehab part! He is in a very good place! They take awesome care of him! They give him a shower when he asked. They’re always right there for him! The staff is really good to my son. It’s very clean there! I am proud to say David liked it there! Thank you guys

Verified Google review

Reviews from Google Places for VALENCIA HILLS HEALTH AND REHABILITATION CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.