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Stacey Mendoza

My Mother went in there following a hospital stay. Upon arrival they put her in the locked area where the keep their dimentia/alzheimers patients. Just awful. If you can imagine people screaming they want to die, etc. Her roomate had mental issues and kept telling her what to do, mumbling to herself. Not at all an atmosphere where you can get better! My Mother and i were in tears that i had to leave her in that situation. They did move her to a more normal area upstairs in less than 2 days. Thank goodness. The nurses are on top of their meds! Very good communication between the doctors and nurses. However, theyre washers and dryers broke down and they couldn't do any laundry and they lost all her clothes! They offered us $50 for 2 missing dresses and some other personal items. They were terrible at following up with me about picking up her laundry until after i called multiple times. I would look around before choosing this spot and be sure ahead of time that if your parent does not have dementia or alzheimers that they do not put them in the same room or area. It didnt seem they had too much separation and that is like HELL to an adult who doesn't have that.. But they are nice.

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Edward Eccles

Excellent medical and admin care, every detail is dealt with the minute you bring it up. Staff is wonderful, as well as the affiliated Doctor Shah, whose fantastic, as well as her PA Patel. Speaks well that such a wonderful group of care takers give there All to their Patients, and do their darndest to make sure there Patients and their Families recover or are treated well. The last time I saw people this devoted was when I was a Submariner, and that's the best compliment I can give! God Bless Mr. Edward Eccles, USN, Ret., RM2/SS.

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Cheryl Justice

My mom lives here and they take very good care of her (she is 92 and has dementia). The community is clean and unkept. My only complaint would be the food. I am sure it’s hard to cook for that many people but when I’ve seen it, it was very unappealing If it wasn’t for the food, I would give Tierra Pines 5 stars

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David Lawrence

I visit Tierra Pines center on 11/13 searching for placement for my friends aunt. I was so impressed with the administrator, friendly smile, and professionalism. The building was very clean and all the staff welcome us with open arms. Highly recommended.

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payton hernandez

Staff are very nice, but very clearly stretched thin. We couldn't get help for our relative that had soiled his clothes for about 20 minutes, and several patients had feces/other fluids that couldn't get help until we let the nurses know. A lot of staff were also complaining and being a bit dismissive when we needed help if they had other tasks. I think that if there were enough staff, this could be a great establishment. Everyone is helpful when they can be, but we are getting our relative out as soon as possible. Please consider another business.