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Pastor Willie Pavon Florida

This place is not capable of caring for your loved ones. Most of the employees are only concerned with their own hair and nails, clocking in, and don't care about patient care; they just want to leave and go home. The smell is depressing, and they have no dedication to their work. My brother-in-law almost choked because they weren't suctioning the tracheostomy tube that was helping him breathe. When I complained, no one cared to give an answer. The collection container was full, which is evidence that they weren't paying attention. They solved the problem by calling 911, taking him to the Lessburg Regional Hospital, and discharging him—that's how they got rid of the problem. The rooms are meant for one person, but they cram two in, and the patient has to sleep right next to the air conditioner, which also caused my brother-in-law to develop pneumonia. He also contracted the flu virus. Stay away from this awful place.

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María Rivera

This a a HORRIBLE place with horrible workers/staff. No one cares at all!! My father died because of the horrific care he got there. He had a cardiac arrest and they had him sitting out of his room for hours in the middle of the night for a long time. He could no longer walk or use his upper body so he was totally dependant on the staff at avante who never gave a day about him. This place is the WORST place you can put your family member. THE STAFF DOES NOT CARE!!! PLS, STAY AWAY FROM AVANTE!!!!!

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GIOVANNY TORRES

My dad died!!! He lived here for a month and a half and passed away on Saturday. He only had Alzheimer's... physically, he had no other illnesses at 68 years old. No one knows how or why he died. They are indolent people. If you're looking for a good place for your loved one, definitely don't leave them here. We called the social worker today, and she didn't even know my father had passed away. A week ago, we sent an email complaining about the service because we found my dad dirty (you can imagine how), no air conditioning, etc., and to date, they haven't responded. Please don't leave your family member there!!!

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Dena

Absolutely abhorrent behavior from the staff. If any one from DCF sees this, please I beg you, it won’t even take a step on property lines to see what kind of abuse is being perpetrated against the elderly under Avante’s “care”. It wreaks of Urine all throughout the Nursing Facility. The patients are left to fend for themselves. A woman asked me for help before I even stepped foot on the property. And then it continued as I walked through the halls. Confused and frustrated patients begging for assistance. If you see this and you have your family member there, I beg of you to get them out before it’s too late.

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jwsmooth2001

This facility provided exceptional care for both of my parents. Despite living over five hours away, I was consistently kept informed by both the nursing staff and the administrative team. They were compassionate and flexible, even allowing me to visit my parents after regular visiting hours. I especially appreciate their patience and professionalism in caring for my father who is old school and can be very set in his ways. The staff handled his needs with understanding and respect, never letting it interfere with the quality of care. Every single worker made a difference in the quality care of my parents. May their work never go unnoticed.