M

Maria Cruz

Tonight, while I was talking to my mom, staff told her, “Your family keeps calling the front desk to come help you.” Let me be very clear about why we call: Because no one comes when my Mom presses the call button. I personally have been there with her while she pushed the button and waited 30 to 45 minutes before anyone showed up. That is unacceptable—especially when you’re caring for elderly residents who may be having an emergency. If something serious were happening, who would care? Clearly not this facility, because they are never there when she needs them. To make matters worse, when I tried to speak to a nurse because she was yelling at my mom, the nurse refused to give me her name. That alone speaks volumes about the lack of professionalism and accountability here. My Mom now has sores she never had before, care is delayed, and families are made to feel like a burden for advocating for their loved ones. If you cannot hire enough staff to properly care for residents, then you should not be operating. Period. The safety, dignity, and well-being of the people who live here should come first and foremost —and right now, they are clearly not doing so.

G

Gabriella Mundy

My grandmother was here and passed away here (from old age and comorbidities). Most of the staff was great during her stay and attentive any time she needed something. Tracy, the nurse on my grandmother’s last day, showed empathy, compassion, and gave us amazing care even though she had many other patients. I was very pleased with my grandmother’s stay here and would recommend Pruitt in the future.

B

Barbara Martinez

I came here 3 weeks ago following hip procedure for therapy and iv antibiotics. This is my third time back here for rehab and I enjoyed my stay here at Pruitt healthcare. I want to give a big thank you to the following employees, Lilly the director, Hank unit manager, Holly unit manager, and everyone from therapy was awesome to me. Building presented clean during my stay, food can use some work. Thank you all!

M

Melissa Ortiz

The Director of Admissions at PruittHealth North Tampa was amazing. She was friendly, helpful, and made the whole process really easy to understand. Answered our questions and made us feel comfortable during a stressful time. You can tell she really cares about the people and families they work with. I’m very thankful for their help and would definitely recommend them!

K

Kathy Garcia

Dad was a patient in the 100 wing for about 6 weeks. We have experienced 2 other Skilled Nursing Rehab's in the last 2 years, Pruitt by far was the best. I have to give a HUGE shout out to his nurse Keisha. When she was on staff - we knew Dad would be having a fantastic day as she made multiple visits to his room to check on him. All of his CNA's were fantastic to him. PT/OT/SP - I can't say enough about them. He would often have therapy 6-7 days a week, which was most generous. Everyone in the therapy room was fantastic. Dad loved everyone of his therapists. I want to recognize Austin, Jonathan, Shannon and last but certainly not least Vanessa (ST). When she visited Dad, Vanessa would go above and beyond, making sure he had ice cold water and whatever else she could get for him. This was the 1st Skilled Nursing Rehab Dad was happy at. Applause all around!. Thank You.