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Amanda Dutton

Staff is always welcoming and warm and good people to talk to, always willing to listen to concerns and issues. The place is always clean every time I come. Hard working woman and men that keep the place a wonderful environment for residents and visitors.

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Eddie DeJesus Jr

Grand Villa of Palm Bay has had an excellent experience working with Life Care center. The communication from their team is clear, timely, and professional, which makes transitions smooth for residents and families alike. Their clinical staff is knowledgeable, compassionate, and truly focused on patient-centered care. We consistently see our residents return stronger, more confident, and well-prepared for the next level of care. It’s clear they take pride in what they do and value collaboration. We highly recommend this rehab center and look forward to continuing our partnership.

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Joseph Wyman

Visiting sister in rehab. Facility looks & smells very clean & inviting. Employees were attentive & considerate. Could use a little more RN help as I understand that they were temporarily understaffed. Need to have replacements on standby so that facility can run smoothly. Need availability of bedside commodes for those with limited mobility. First impressions were good & hope to remain that way.

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Judy

As wonderful as the amenities are and the beautiful Florida weather, even better, are the staff and kind hearted souls that care for the residents. Just yesterday, while visiting our father for dinner, we heard the story from his new friend, how his first visit with a physical therapist started with a handful of donated clothes from his own closet. The therapist became aware that his patient didn’t have suitable clothing to wear for his treatment. Turns out, that his act of kindness contributed to his healing as much, if not more than the therapy itself. The recent renovations in the dining room and throughout just add to what the team at Life Care work hard to achieve each day, quality care in a safe and loving environment! Cheers to everyone at Life Care who worked hard to receive Best in the Country recognition! As daughters of a resident, we couldn’t agree more! Thank you!

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Robin

My Aunt was at Life Care for several weeks in October/November and specifically chose LCCA because out of all the SNF's in the area, Life Care of Melbourne was one of three that had 4+ stars. And all the positive reviews are well deserved. I've been a CNA/MED TECH for 19 years and have worked in a variety of healthcare provider settings. I've never seen such professionalism and friendliness in a facility that I have seen at Life Care of Melbourne. Everyone, and I mean everyone, from the front receptionist, to the CNA's (who work hard and are the backbone of most facilities) to the Nurses , Doctors and the wonderful Physical and Occupational Therapists. I don't know how they do it, but they manage to keep smiles on their faces every day, treat residents and their family wonderfully. I can't emphasize enough how great this place is. The residents all seem very happy and content, as much as possible considering most are elderly and not in the best physical health. I love how they give residents choices for their meals, and how on top of those call lights they are. I wish I'd accepted the CNA position at Life Care I was offered 19 years ago, but I happened to get 2 other offers that I accepted before Life Care offered me a position. The staff are amazing, memory care specialists, Charge Nurses, admin, CNA's, PT, the entire staff just amazes me how they are able to do such a wonderful job with their patients/residents and be so welcoming to family members. My Aunt liked it here very much. The only reason I'm deducting 1 star from my review is because the first week or so that my Aunt was here, she had a roommate who was somewhat difficult, and she would refuse to turn the AC on so it was extremely hot in the room, and while my Aunt isn't one to complain, it made my visits with her, extremely uncomfortable. I had to bring in a little personal portable handheld fan just so I could visit with my Aunt without sweat dripping in my eyes. The roommate apparently has been at this facility for quite some time so I guess she had "clout" with the staff. But I didn't like the way she spoke to the staff, telling some of the nurses and CNA's that they needed to speak "slower and more clearly". A very bossy and demanding roommate, to say the least. She kept her TV blaring so loud that my Aunt couldn't watch her TV. Being in the healthcare industry for almost 20 years, I know that patient/resident safety and comfort are paramount and should be a priority with the facility. But, in all fairness to LCC of Melbourne, my Aunt didn't want to make a big deal out of the situation so we just dealt with it, for a while, until I finally went to the nurses and asked them to please move my Aunt to another room. It's close to 90 degrees outside and it's extremely stuffy and uncomfortably hot in a room with no air, no fans, no circulation. After a week or so I did ask them if they had another room they could move her too and they were willing to accommodate. They told me they would take care of it the next day, so naturally I let my Aunt know that she was being moved in the morning and she was quietly elated. Unfortunately, it never happened. Not sure why, or where/who dropped the ball, but eventually they did get her moved. Thx to , and I may have her name wrong, but I think it was Theresa, the wonderful Nurse who gave me some room numbers that were available, a little information about what type of resident roommate my aunt would be sharing with (although at no point did she ever violate HIPPA rules by giving out private information on resident's), ie., like if the resident played their tv loud or if they had the AC on in the room, things like that, that would help in our decision in choosing a better , "cooler" more comfortable room , for my Aunt. And thx to her, we found the perfect room with the perfect roommate. So all was well once the room change was completed. Just disappointed it didn't happen when we were told but other than that, I have to give kudos to LCC of Melbourne. 👍🏽