MELBOURNE HEALTHCARE AND REHABILITATION CENTER is a Medicare-certified nursing home located in MELBOURNE, FL. CMS overall rating: 1 out of 5 stars. Google rating: 3.5 out of 5 from 99 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Individual
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Brevard County and serves residents in the FL area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
✓ Above average
EXCELSIOR CARE GROUP
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
Everyone is very prompt in handling a problem as well knowing what to do. Staff is very friendly and easy to talk to. Therapists are fantastic. When I arrived I could not walk and within a couple weeks they had me walking daily. They have greatly strengthened my legs and arms. I feel confident that I will do well once I return home. One of the best therapy centers in the area. The facility is a bit older, however it is clean and very functional. Beds are incredibly comfortable. In my room I have a nightstand and wardrobe for all my belongings as well as a comfy chair with arms. Several Drs are on staff and I see a couple daily. They have a very large shower room, great shower heads and water pressure. Very nice patio with tables and seats. Also, Adirondack chairs. Large dining room with a tv, movies every night, games regularly etc. Ladies in dialysis are fabulous if you need that service. Overall it’s a great place to do your rehabilitation. Would most definitely recommend
I have been very pleased since I came to Melbourne Healthcare and Rehabilitation Center. The staff is very helpful and pleasant with me when I have questions or concerns Lauralee in social services or Jill the admissions concierge provide options and help me with plans for the future.The physical therapy has been very helpful and also enjoyable Carl, Victor, Darren and the rest of crew are amazing. My cna's are very pleasant and good to me supplying snacks and other food goodies. My nurse Tiffany is super sweet and a pleasure to be around. My stay here has been very pleasant and enjoyable definitely a 5 star rating here!
Does anyone ever answer the phone here?! This place is an absolute JOKE! My sister is recovering from back surgery & was left in the middle of the room while trying to get assistance to the restroom. The CNA told her and yes I quote “I do not have time for this!” The nurse call button in her room is disabled or broken one so it’s almost impossible to get assistance in the first place. I have my phone on speaker and it has rang for 5 minutes straight. NO ANSWER. She also has been there 2 days AND NO MEDS…..NOTHING!!! After having back surgery. No human being should ever be treated this way.
Since the ownership changed the facility is a whole new experience for patients and families. There is a focus on customer service and patient care that goes beyond the others. From the receptionist to the therapists, clinical staff and in-house dialysis team, you can expect to be met with kindness & compassion by a group of professionals dedicated to caring for your loved ones while they get stronger with physical therapy or that need a safe place when they can no longer live alone. Melbourne Health and Rehabilitation Center is definitely the place to go when in need.❤️
I was sent here after a total hip replacement. This place is old and filthy. It was originally built as a motel and it shows. It is in need of major renovations and an extensive deep cleaning. The physical therapy I received was pathetic and that was the whole purpose of being sent there, to get rehab for my hip. The toilet in my room leaked onto the floor the whole time I was there and I was told by many staff members that multiple toilets in my hall were also leaking. . Maintenance was never called to look at or repair it, they just piled sheets around the base to soak up the water. The food was a joke. Some of the breakfast items were served partially frozen. This is the only medical facility I’ve ever been in that I was not issued new nonslip socks, but instead given ones had been laundered so many time the rubber on the soles was hardening and flaking off which is just what a fall risk patient needs. This place was so disgusting I checked myself out after 5 days. I alerted my insurance company to the condition of the place and lack of real therapy and they are investigating. I also have filed a complaint with the Florida Agency for Health Care. The only reason for the 1 star rating is the staff. Everyone was very friendly and helpful though they do need to rethink hollering to each other down the halls and perhaps remembering to use inside voices at night and the early morning hours. Still the pleasantness of the staff doesn’t make up for the filthy condition of this place which they all acknowledged yet did nothing about it. I implore you to stay away from this horrible place and do not let your loved ones be sent there.
Reviews from Google Places for MELBOURNE HEALTHCARE AND REHABILITATION CENTER. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.