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Laquita Minor, MSW

The Minor family is very grateful for the staff at Coral Reef Care center. CNA Julissa Rodriguez shows great care to my father and is always pleasant. She shows excitement about her job and my dad is always happy to see her. That truly means a lot that he has someone caring for him like a family member.

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Veronica Olivera

This is the worse place ever. Don’t put ur parents or anyone here. These people take advantage of all the old folks here and take their money and insurance. They changed my dads insurance without letting us know he’s been discharged for 2 weeks already and they didn’t reactivare his old insurance. The nurses here don’t care about the pts. This pt was in the hall in her wheelchair and told the nurse she was lost where her room was this nurse grabed her wheelchair and threw her in another hall and just left her there. Admisssions lied to our faces while we were there talking about how they are in charge of insurances and once my dad was discharged they said they’ll handle everything. It’s been 2 weeks my dad is at the drs office and his insurance is canceled so he can’t see the dr can’t get his meds his they didn’t reactive his insurance. This is very upsetting I dnt recomendar this place they just want to take the elderys money please do ur research. My husband had to leave work to go to the facility and face the people because over the phone no one wants to do anything. This place is horrible DO NOT RECOMMEND

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Nancy Davis

July 24, 2025 I visited this facility Surely, being thrust into the reality that you need to find skilled nursing care is one of life's most stressful situations. I am offering a five star review of Coral Reef Subacute Care Center, from where my husband just returned home after almost three months. This is a community; for my husband and myself it became practically a family. The staff interacts well amongst themselves and the residents, specifically, I never heard a harsh word or witnessed the slightest loss of temper. I saw kindness and patience, over and over, at all hours of the day. It is a nursing home, so expect a nursing home ambience. It is what it is. But Coral Reef is clean. Floors are mopped. Surfaces are disinfected. Residents' bathroom needs are met reasonably quickly and with aplomb from this amazing group of caregivers. These people smile through difficult, potentially-humiliating tasks. Residents are not dehumanized. Therapy is professionally handled, welcoming and friendly. (Again, the staff is sort of amazing.) I was there almost every day for the almost 3 month period of my husband's stay, and Monday-Friday lovely Hazel at the reception desk greeted me. I got smiles and offers of support from other specific people whom I want to mention. Our angels, Esther and Milady. The therapists: Adelaine (whom we wanted to take home with us!); the ever-competent director Alyssa; Amanda, Ashley, Britney, José, Paolo, and Yoko. Danielle! Super terrific, all! Ever-competent and nonplussed concierge Rosemery, who facilitated countless situations. And the nurses who are awesome (and so patient with me in my darkest moments): Juana, Liz, Maria. The hardworking, miracle working social workers: Ana, Veronica and Vivian! Personable, competent, seemingly, tireless, all. Dr. Blanco, thank you for your expertise and patience. Elías!! In a difficult situation, this staff points the way to healing. Paula Davidson

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Linnette Betancourt (Linnette2281)

Coral Reef is a good facility. Spent 2 months here, the staff has been great. Sashi the ADON is really nice, she helped me when I had questions and concerns. I had a few good CNA's, two of which are Esther and Mileidis who work as a team, also Hector, Yamile, Nayra, Adrian,Yaneiris, Johnnie. They attended to my needs quickly. I also had good nurses, but the 4 I mostly got along with were; Lismary, Claudia, Shari and Maria B. They gave me my meds on a timely manner, always respectful and always asked if I needed anything. Therapy was great as well, good therapists. They helped me get my strength back being wheelchair bound I needed a lot of therapy. Ignacio, night shift supervisor, was who greeted me on my first night and immediately helped me when i had an issue and switched my cna a few times as requested. Omar, the weekend supervisor has also been attentive to any complaints, or switch of CNA as requested. Activities Directors Natasha and Sheila are great, they had a lot of activities I enjoyed. Lastly, Rosemary, the concierge was great. She listened to all my concerns about the facility and helped fix situations I had with the food/kitchen. Overall a great staff in this facility.

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Lourdes Jorge Taylor

Our story at Coral Reef Subacute Care Center began in mid-May of 2024. At the beginning of May, my autistic sister, Maria, experienced a serious accident that resulted in both of her ankles being fractured. She had surgery for both ankles and was outfitted with immense boots to protect her surgical repairs. She arrived at Coral Reef in mid-May. Shortly after her arrival, she began a consistent, organized routine of occupational and physical therapy. Every day she was given OT therapy to enhance her upper-body strength and reinforce her finer motor skills. She was also given daily PT therapy to strengthen her leg muscles and to keep them limber and mobile. As soon as Mari began to have her therapeutic sessions in the gym, she excelled tremendously with the OT exercises given by Yoko Percival and the PT therapy given by Gabriel Catalan. Yoko is an extraordinary OT therapist. She was always patient with Mari and empathetic about her behavioral challenges. Although she was very compassionate of Mari's condition, she also consistently encouraged her to do her best and complete her tasks. In PT therapy, Gabriel was very proficient and knowledgeable in accomplishing the proscribed goals with Maria. He was patient and well-composed, as well as laser-focused on the goal of improving her physical abilities so she could walk again. He had the uncanny ability to challenge Maria so as to help her regain her physical capacities. I would be remiss if I did not mention that although her personal therapists were Yoko and Gabriel, she was assisted with much compassion by the entire Coral Reef therapy staff. We would like to thank Alyssa for directing a fine and accomplished program for patients. Our gratitude is truly heartfelt for Yoko and Gabriel, of course. In addition, we are grateful to the following therapists who were truly kind and wonderfully helpful in Maria's recovery: Cossette, Charity, Raisely, Amanda, Esther, as well as Marlon, Jose, and Pablo.