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Fernando Fonseca

This facility is careless. They make you feel like they have your loved one’s best interest in mind when they truly don’t. My father had never gone through any type of cardiac situations the entire almost year he was in Kindred hospital in west palm beach!! The first three days my father was going through a lot of episodes of anxiety and I was told by the nurses they could do nothing it was the weekend and Physicians are unavailable over the weekend I had to wait til Monday morning and speak to the doctor to get my father’s meds adjusted. They tried to reassure me they were keeping an eye on him and he would be ok!! He suffered a cardiac arrest Monday morning at 5:30am!!! He is here at Jackson memorial hospital and they don’t know if he will make it through because the are unsure how long he was without oxygen to the brain! I regret ever sending my father to that facility! You guys think I’m going to let this go that I’m not going to keep applying pressure! Just wait and see how I get every government agency I can involved in this case a not stop until you guys get shut down!!!!!! You take possession of my father knowing you couldn’t take care of him knowing you didn’t have the computer system set in place to keep an eye on him properly!! His case was sensitive and you guys just looked at a chance to make money instead of evaluating him properly and seeing if you guys could actually care for him!!! He was full of life I won’t ever stop til I get justice for my father!!!!

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Erika Bankx

My overall experience was Good staffing coordinator Mario is new, but he stepped in and got everything done and OK he made changes immediately. The social worker Miss Belkis is amazing. She’s a hard worker and she has. I think the toughest job here but she gets it done all of the kitchen staff. Miss Agatha is wonderful and I love her to death. All of the nurses. They’re nice they’re carrying all of my CNA’s took good care of me. I don’t have any Major complaints…

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SPECIAL PROJECTS

If you're such a reputable facility, why do you have numerous open and filed lawsuits against you according to records with the Miami-Dade Clerk of Courts? More troubling is that two Jackson Memorial nursing facilities appear to be actively using your facility as a disciplinary threat and punishment destination. Staff at Jackson facilities reportedly tell patients who are having difficulty adjusting that they'll be sent to your facility, consistently describing it as such an undesirable and horrible place that patients immediately conform to avoid the transfer. Jackson is effectively marketing your facility as a disciplinary institution—a place where problem patients are sent as punishment. Why would another healthcare system characterize your facility this way if you truly provide quality care? What does it say about your reputation in the healthcare community that you're being weaponized as a behavioral correction tool? I'm not simply speculating—I've personally spoken with individuals who were transferred to your facility due to perceived behavioral issues at Jackson facilities, where in fact no legitimate behavioral problems existed. With one exception who praised the food, the others described their experience as horrible. This contradicts the image you present publicly. Additionally, I'm reading reviews from patients who report not receiving proper medical treatment from their own doctors and lacking adequate access to their physicians while in your facilities. There are also claims that the photographs you've posted online misrepresent the actual condition of your facilities. These patterns raise serious questions about transparency and quality of care. What are your answers to these concerns, and what steps are you taking to address these documented issues? Also there seems to be a language problem in many of your employees facing patients apparently have a problem with English at least that's what I've been told it's my opinion that any such condition is dangerous.

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Willie Austin

My experience here has been absolutely exceptional from start to finish. When I first arrived, I was very weak and sick, unsure of how I would ever get back to feeling like myself again. Thanks to the incredible Rehab Department, I’m now walking out of here on my own and eating again — something I couldn’t imagine doing when I first came in. SPECIAL SHOUT OUT TO ****The Rehab Team has been truly extraordinary. Their skill, dedication, and encouragement gave me the strength — both physically and emotionally — to recover, walk again, and regain my independence. The love, compassion, and genuine care they’ve shown me throughout my recovery have been nothing short of remarkable. Everyone I worked with treated me with kindness, respect, and patience. The team was always on time, attentive, and made sure I understood everything that was happening. They provided me with all the information and support I needed to continue my healing journey even after discharge. I’ve gained weight, rebuilt my strength, and feel healthier than I have in a long time. I am deeply grateful to every single person in the Rehab Department for helping me stand tall, walk proudly, and eat with joy again. Thank you all for giving me my life back!

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Israel Ponton

I am a patient at Unity. I love the activities department and how they always do such a great job. The nurses here are really good. When I came here I was in bed, and now I am able to move around freely. All thanks to the staff here at Unity. I would highly recommend this facility to anyone!