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Patricia Huttsell

My husband was a patient earlier this year and we had such a good experience that we are (probably not so patiently) awaiting a bed for him for another rehab session. Hopefully they can do the same wonderful work and get him back on his feet again. The rehab people were so patient with him and his debilitating fear of another fall.

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Margo Jurgensen

Stevie Rowley and Karen in Billing were most helpful with advice and support. The nurses and health care workers were efficient and kind. My husband enjoyed the food.

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Amy DK

We had a terrible experience at Solaris Rehab. Every time we came to visit our mother, we were hounded by Martha about getting Medicaid. My mother has insurance which covered the stay and even though we had our insurance company confirm this, it didn't stop the harrassment from both Martha and Mark Morris. They said an intermediary could cancel the insurance coverage for the stay and that we had to make other arrangements. We ended up leaving early and before my mother was ready because we were sick of the constant badgering about coverage. Again, the stay here was paid in full by her insurance. On my last call with Mark Morris, I told him I just got off the phone with an insurance agent who assured me my mother was covered and could he please call them or let me connect a call to confirm. He said he didn't have time for this and hung up on me. Absolutely pathetic.

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Christy Peterson

My first visit to my friend was so nice and he was so happy to have me there. Then he asked me to stay for dinner and share some of his meal in his room. We were approached by a kitchen/dining associate in such a mean and assaulting way that. In a very angry way she said directly to me “You are welcome to buy a meal but for you to be here eating his food is so wrong”. It was so disrespectful and rude the way she treated us. More importantly it changed the whole environment and mood of the day. She could have been so much more polite and courteous to teach us the policies and procedures. She was so mean. The whole rest of the staff today was so helpful and friendly and nice.that woman changed our whole perspective. Fortunately my friend is happy with ever you one else and the food.

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Cindy Pickett

Every one was good to my neighbor. She was there for rehab for 4 weeks. At 3 weeks insurance decided they were not paying for the 4th week. The social worker Martha was an important part of working on the appeal and the insurance came through and she got an additional 5 days. I want to thank Martha, Susie the Director of Nursing and Pete the Director of Physical Therapy for all they did for my neighbor. I appreciated the extra effort on all of them at Solaris Imperial.