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RJ Hewitt

Update: They needed the private room for a quarantined patient. So Mom is now in a double. She fell the 4th of Oct. The positive: She has lots of room, and enjoyed her roomate. The negative: She has had rude and rough caregivers on this wing. We do not want that for our mother. She has had a rough time. She is 89. This is not alright with us. She has been there for 9 weeks. The kindness she had on the first hall, is much different here. We are in the process of getting her moved back to the first hall. You must stay on top of your loved one's care. First review: Our Mom fell and broke her left shoulder and hip. We disregarded the negative reviews on here, toured this facility, and really liked how bright and colorful the entire facility is. The others in the area were way too institutionalized. My Mom was able to get a private room and that has been such a blessing! The entire staff at this facility are top notch- sadly, there's just not enough of them. We feel like we need to be there 24-7 to meet her needs. The food is not too bad. She isn't very hungry, but she is able to find something on the menu she likes. Thank you for all you do. Thank you for doing your best for your patients. Update: They needed Mom's private room for a patient needing to be quarantined. She is now with a sweet roommate. She absolutely loves John, Grayson and Jasmine, and RN Kara. They have been wonderful with her.

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Jim McLean

My wife spent 4 weeks at the Manor. I found that they were very professional, experienced, and considerate of their patients. In particular, I'd like to commend Jasmine our CNA. She was the sweetest thing and so responsive to my wife's needs. Then there was George, the physical therapist, who worked so hard to help her get stronger. He also helped me to learn how to handle her better. Finally, Leslie, the speech therapist. She attentive as my wife's dietary needs changed. If she saw my wife needed something right away, she would arrange it.

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Janet Scaruffi

No place is perfect. They are 99.99% . They listen ,they care, they go the mile with you and correct the little human mistakes with a smile . Visitors and family so welcome. So many activities. Rehab was uplifting and something to look forward to. Praying never have to go back,,,, BUT if I do it's in my phone .

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Lisa Nguyen

Wouldn't take my dog there!! My Mom was there until she passed. They kept her sitting in her own urine and she kept a urinary tract infection, one of her teeth was broken off to the gum and they let it get infected and when I went to the office to tell her case manager, she told me it was a behavioral problem. They over medicated her to the point that she was pretty much catatonic. Before she passed, my brother and I got the flu and had to take antibiotics so we didn't go there for almost a week as to not infect the patients or staff. I called there several times that week to check on her and to our surprise, when we did go back to see her, she looked like she had lost so much weight. Come to find out, she hadn't eaten in 10 days and NOONE called to let us know. She passed 6 days later. This was only a few things that happened there, and there were many more! So, if you want your loved ones taken care of..... I would give them less than 1 star, if I could!!

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Terry W

My sister was in The Manor at Blue Water Bay recently recovering from orthopedic surgery and received wonderful care from the warm, friendly and upbeat staff. The nurses and CNA's were very attentive to her medical and personal needs. Her Physical Therapist was excellent. His expertise, coordination with her orthopedic doctor, and encouragement brought my sister a long way in her physical ability. Social activities, musical performances, Sunday church services and outdoor garden patio are available for residents' enjoyment. The social workers made sure we had everything needed for her home safety, nursing, and PT care when discharged. I am so grateful for the dedicated and compassionate care given my sister at The Manor!