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Marie Alexander

Every time I call to find out how my relative is doing the nursing staff in the J wing never answer the phone. I will report this because its ridiculous, the phone rings and you are directed to leave a message with no one returning your call.

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Dayana Lema

It’s heartwarming to see how well the residents are looked after and how the team goes out of their way to make everyone feel comfortable and included. The facility is always clean and welcoming, and I can sense the joy and dignity they bring to the people who live here.

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Roberto Bravo

The experience I have had at this site has been wonderful. My brother has been treated excellently by all the staff. I recommend it 100% for the professionalism of its staff and I make a special mention to Mr. Fernando Lema, Social Service Director, a wonderful and highly qualified person. I also mention Mrs. Alessia Weekes, administrator, and Mrs. Lizandara Augustin, Director of Nursing.

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kk maya

I wouldn’t wish what we went through on anyone. My stepmom went into this facility needing care, support, and compassion — she got the exact opposite. The staff were consistently neglectful, dismissive, and in some cases downright cruel. Her needs were ignored, her pain was brushed off, and communication with the family was nonexistent unless we pushed for it. The level of neglect here was heartbreaking and, in my opinion, contributed directly to her decline and death. We trusted this place to take care of her, and they failed — utterly and irreparably. If you love someone, do not send them here. No one deserves to be treated the way she was. utterly ridiculous.

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scott makula

My Mom was sent here from a facility close by and was treated very badly for years. I called the state on them for the lack of care that was given. It was better for a very short time but unfortunately she died at this Awful facility. A select few people care but it’s very dismal to see. It’s sad because we treat our pets with more care than our elderly who Deserve the Best care possible. What happens in Darkness Always comes to Light. I am so grateful for the two or three nurses that were actually there for my Mom. I would Never Recommend this place to anyone!