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Lusette Maxino-Humphrey

The Lilac at Silver Palms nursing home cared for my mother during the last quarter of her life! There are not enough words to share my gratitude to the entire staff at the Lilac. The nurses were very loving and attentive to every need.They welcomed my family like their own. I will always hold the Lilac in high esteem and would recommend any family to trust them with your loved one.

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Marie Christophe

From the moment you arrive at the place you’re struck by the elegance warmth and impeccable attention to detail that define this exceptional community designed for freedom of independent living without sacrificing comfort luxury or security the place truly sets the gold standard in senior living but what truly makes the place extraordinary is the staff professional compassionate and attentive they go above beyond to ensure every resident feels valued and cared for where it’s the service housekeeping dining staff their dedication creates an atmosphere of genuine hospitality

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Stan Jackson

I don’t agree with the bad reviews. This facility is short staff so no they can’t sit at your mother’s bedside 24/7 when they have 40 other people on the floor with two aides and one nurse. It is impossible. The company is cheap and will not hire more people to accommodate. At night my mother only had two aides for her entire floor. I stayed overnight to help and observe and these women are working very hard but there is only so much two people can do.

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IRemote Health

I had the pleasure of having my family member stay at the lilac facility. We had a pleasant experience our family member was well taken care of And rehabilitated properly. The staff there was very welcoming not to mention it was super clean and Hotel like I would recommend this to anyone who is searching for a skilled nursing facility.

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Kevin Clements

I was just there and it's a mixed bag. Some good, some bad, and the bad outdid the good. The food is HORRENDOUS ! The breakfast was either 2 cold not toasted pancakes or frozen waffles. They would have once or twice a week, what looked like took an ice cream scoop of scrambled eggs that tasted old, and not well seasoned and were cooked in old & unclean oil. The CNA's are often just talking to each other, and not looking to help care for patients. As for patient services, the laundry was hit & miss, as I lost 3 pair of shorts & 2 t-shirts in a stay of 3 & 1/2 weeks. Once I asked for a CNA to hand me my Bible and she said that it was the Devil's Book, because it's an Orthodox Study Bible, "not a Christian" Bible. And then she walked out of the room. Also one of the CNA's used my bathroom on 2 occasions, and both times she left a #2 deposit but did not flush. I will give credit for allowing Door Dash deliveries, but my Amazon deliveries where never handed to me. I asked for them to be delivered to my room, and hand delivered to me, as they refused to allow me to go from my 2nd floor room down to the lobby on the 1st floor. There is more, but I'll say the good was, the gym and the rehab folks were pretty and I was making progress