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Charles Rhinesmith

I wasnt going to leave a review but thet would not be fair to future participants st this facility. The neglect extended to my mother during her brief stay was unforgivable. She was fragile and scared after a very traumatic accident and the neglect was reprehensible. There was minimal follow up with requests and even her discharge was inadequate. I literally brought cleaning supplies to clean her bathroom because there were feces all over. 45 mins was average wait time everytime her bell was rung. This was timed multiple times by mysrlf. The administration trued to placate with a private room that isolated and got her less attention. No effort was ever given to assist her with feeding even though she had just had major shoulder surgery. I had to be there constantly to make sure she received care which was usually provided by me anyhow. Food was not even human suitable. I wasnt going to pursue anything but i have no choice because i wantb this facility to improve for future participants. They can use all the smoke and mirrors they would like. But the actual care at the end of the day is what matters

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Len - Sabrina

Wjat and incredible experience we have had with North Port Rehabilitation and Nursing!!! It is never easy placing your loved one in long term care however the staff made this transition for us better than we could have ever asked for. From our first phone call with Benia, meeting and reviewing my sister's needs with Rachel, to coordinating move in with Venessa each and every staff member was professional, prompt and empathetic. We feel truly blessed to have found this facility and my sister is happy and thriving. 💓

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Walt Eckenrode

My partner was there for 18 days. Got lots of physical therapy. Came home today. The care was wonderful. The place was clean. Friendly folks at the reception desk. The best part was I could take our little dog. Will go back when needed. A big hug to all of you..

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Amanda Meyer

The people leaving five stars must work there or are being paid for the review because that is insane. This place is anything but clean. My grandfather was transferred there last night from the hospital and has a trach. I have photos of the device used to suction his being left on the table as if it was going to be reused. This is a sanitary procedure and should not be reused they are disposable. We even brought a box of them in which has since disappeared in only one day. The sanitary water that is supposed to be used to clear the line was put in a regular drinking cup and not the sanitary box that comes with this and was left to be used a second time which is not supposed to be reused. He had pressed the help button and did not receive help for 45 minutes until he called me and my family called the front desk. I then went up to the facility and I stood at the nurses station for 10 to 15 minutes waiting for someone to help and no one was to be found. I did eventually find the nurse and was able to get assistance a second time after 20-25 min but had I not called and came up there, who knows how long it would have been and if my grandpa would still be alive. The front desk clerk was very nice and courteous and helpful but my grandfather but almost choked to death due to the neglect from the other nurses. And hopefully he will not end up with an infection from the ReUse of disposable one time use items. Respiratory staff is supposed to be available and has not been available all day. On top of this all happening even after 24 hours of arriving all of his medication was still not available to him causing him to have a panic attack and make his breathing worse. I certainly hope moving forward that this will not happen again to him or any other patients. Or I will be contacting Administration and further, whatever is necessary to ensure proper protocols and procedures are being followed. Also to add they do not have the proper equipment to use the nebulizer with a trach. This treatment is very important to be done properly and I witnessed firsthand it was not

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Margaret Marino

Sorry that I can't leave zero stars because that is what this place deserves. DO NOT BE FOOLED BY THE PICTURES OF THIS PLACE!! IT IN NO WAY LOOKS LIKE THIS. MAYBE THE DAY IT OPENED! I'm not sure how the people that left anything above a single star live, but this place is absolutely disgusting. It smells horrible, it is filthy dirty, the food is not even good enough for my dog let alone the poor elderly that are totally ignored. They just have these poor people sitting in wheelchairs all around the hallways for HOURS. I actually sat and watched this poor elderly man that was sitting in the hallway outside the room for at least three hours. All he had was a towel to wipe his mouth because he was constantly drooling. This was right across from the so called nurses station. He dropped the towel on the floor and was unable to pick it up himself. he kept on trying to get the nurses attention to have her get his towel for him and as I sat and watched her totally ignore this poor man, I finally said to her "this poor man has been asking you to pick up his towel for him for at least 10 minutes". It was then that she put a pair of gloves on, picked up his towel and gave the dirty full of drool towel back to him, and then just turned around and walked away without so much as saying a word to him. DISGUSTING AND DISGRACEFUL! Its a shame how heartless these people are. I receive a call everyday from my father saying "Please get me out of here, they are horrible nasty people in here." The food is not even eatable. He asked for a cup of coffee at appx 6pm which is right around dinner time and their response to him was "we are out of coffee and we won't be making anymore today". What a shame. I know a few of the past reviews I read they said they would be escalating their concerns to the powers to be. I don't see that this has happened and this DUMP is still operating. It may be convenient to keep your loved ones close, but this place is not even fit to board your animals in when you go on vacation. I for one will be taking the appropriate steps to report this run down, disgusting, horribly staffed operation. Oh and by the way every employee in there are very nasty with bad attitudes.