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J “Star420j” Canz

Wish I could give negative stars! Stay away from this place! They come up with excuses not solutions! My loved one has been here since thursday was told she cant get out the bed only for rehab! Then told 3 other things no one not anyone in this place was able to give me a reasonable answer on why she was told this! The food she was told they have a menu to order then told they have no menus! But you can request what you would like, but when you call a nurse or somebody to request what you want.Nobody shows up. The roommate in her room, the other night was crying and asking for helpWhile there was 2 people in the hallway, chit-chat and having a good old time laughing about the lady, crying and screaming in the room.Not sure what her issue is, but nobody should be laughing at a hallway.While somebody is saying help , if somebody out there find out what the problem is and go help the person not stand in the hallway , right outside the door laughing and and chit chat and being on your phone. This place is awful.Do not send your loved one here.You'll wait hours for some water.You don't like what they give you for lunch.You'll wait hours to get another plate sent. The only person in this place was the nurse that I have spoken to so far that has actually cared to find out what medicine she's on, making sure it's the right amount, but as far as everybody else in this facility, the aides that walk around, they'd rather sit there in the hallways. And watch the tablets than actually help the patients. Meanwhile, my sister-in-law has asked for a wheelchair for 3 days in a row now. She still hasn't gotten the wheelchair she.Requested, so she can actually move her legs around and have circulation to her legs.She is still sitting in a bed and it's disgusting. I'm waiting on her primary care doctor to send a referral for services elsewhere.Don't ever put your love one in this place. Something needs to happen and I guess I will follow through.And make as many complaints as I have to cuz that poor lady in her room was asking for help and nobody was giving it my sister-in-law asking for help and she's not getting it.Nobody should be treated that way.

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karen kay

Hi, my name is Karen Kay, my sister was admitted in this facility after a severe stroke, I am very pleased of the care that she receives from the staff, she is a very sassy lady, and at times zero tolerance of her pain, but her therapist has not given up on her and is continually working with her, they are very friendly and caring. They just had their 2025 Christmas Party and it was amazing! the families got to meet the staff, and they were all awesome, I pray every chance I get that God will bless them all for the care they provide for my sister. Thank you all at Orange Park Rehabilitation & Nursing Center!🙏🏿

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Tony Thrasher

Nasty. I left OPMC to come for rehab and wound care. Within hours I retained a respiratory infection. When first arrived the stench of urine filled the air. I've worked in many health care facilities in my 50 years of commercial construction. I know the standard in which a health care facility should be met. This place gets an F on my scale. When I went to the bathroom my wound needed redressed. The PCT put an adult diaper on me instead. I asked for a breathing treatment, which is prescribed by my Dr, same PCT brought a CPAP. This facility is horrible and I don't know how they can honestly think that they are treating people. DO NOT TAKE YOUR LOVED ONES HERE! One star because I cannot give less!

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A. “Emerald Mist” Whitener

I am sorry to see so many negative reviews. I have not had that experience with this facility at all. My uncle was an emergency case and they took him in straight from the hospital. I am handicapped and unable to give him the type of intense care he requires. He has been there over a year now and he's very happy where he is. He likes the food and has not complained to me about any issues. They have taken him to doctor appts and to the dentist. He has received meals while I was there visiting. They were a tremendous help in finding a great realtor to sell his home. All proceeds went directly into my uncle's bank account. He realized that he needed full-time care and he was in the best place for it. The staff has always been friendly and professional. My only complaint is I wish the parking lot was bigger. I have to use a walker and once when I was there the parking lot was completely full. I had to park around the corner on grass and tree roots, which was a fall threat to me. But that only happened the one time.

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Dominic JC

This will be a very lengthy review due to my very negative experience at this facility. I hope that whoever reads this review takes it seriously. I only put a star because it was the only way I was able to write a review. I was at this facility for 2 months and my experience was absolutely HORRIBLE. This facility is severely understaffed first of all. The night staff is terrible because management has gone home for the day and they think because of this they can do and say whatever they want without any consequences and not get caught. THEY ARE WRONG. If a patient uses their call light (especially at night), some are forced to wait up to an entire hour to be seen or tended to in any way. There is a call light screen at each nurse station that shows the room number calling and the time the light has been activated and I've seen some rooms wait up to 45 minutes or more even if there are nurses or CNA's sitting at the nurses station. To get even the most basic needs and attention, the patient has to yell and scream at the top of their lungs to get seen and that also takes a very long time. The staff is very negative, rude and disrespectful especially to those who suffer from anxiety (such as myself). Nurses and CNA's will yell at patients no matter what their mental health status is and because a lot of the staff speaks in a heavy accent, they think the patient can't understand what they are saying and the staff has been known to say rude and horrible things about the patient even if they are in the same room. The food is horrendous, very unhealthy and packed with fat and sodium. If you try to contact Dietary Services, be prepared to wait days to weeks to speak to anyone to request dietary changes. Also be prepared to spend money on food or go out of your way to bring food that has any nutritional value. If the patient suffers from incontinence issues of any form, they are forced to wait and sit or lay in their own bodily fluids. If the patient has an accident, some staff members will get mad and angry at the patient and shame them for something that is out of their control. There are staff members who do not know what they are doing or what they should do to care for a patient and they will say that out loud. If there is a malfunction in medical equipment, staff members have been known to say "I don't know what to do." or "What do you want me to do?" and that shows that they are not remotely trained on how to use medical equipment or troubleshoot any issues. Staff members have also been known to discuss topics such as religion and question YOUR religious beliefs and judge you for them and this is all while being cornered and made to feel uncomfortable if that is not a subject matter you discuss. All of this behavior of day and night staff has been reported to nursing managers and such and meetings are allegedly held to fix the issues but NOTHING changes and NOTHING gets done. PT and OT staff have very little to NO patience with certain patients and residents and you WILL experience emotional and mental abuse. Also, PT and OT sessions are a complete waste of time because they are not accommodating to all patients needs and a lot of them spend more time gossiping and chatting like they're at a party than actually doing anything for the patient during their limited 30 minute session time. Lastly, they will discharge you before you are ready to go home plus if you need specific medical supplies ordered, you must be super ultra specific when it comes to what you need and specifics such as dimensions because they will order the wrong thing. If you have even a bit of common sense or care about yourself or your loved ones, DO NOT SEND THEM TO THIS FACILITY. YOU WILL REGRET IT. You or your loved one will suffer in and out of the facility. Whoever is reading this, save yourself the mental anguish that will stem from this place and save your time. To those who have been there, are in there or are planning to be there because you have no other option, I wish you the best of luck in life. You are going to need it.