E

Eri M

If I could give this place a zero I would. It took me some time to think about how or what I wanted and needed to say. In hopes that If my review helps anyone looking for a place to place their loved ones, and help avoid them the torment we experienced then we can feel some vindication. Unfortunately due to the lack of care received from this facility my family members health deteriorated. Their stay at this hell whole was several months ago. Because of disappointing experience we now suffer from ptsd. Unfortunately we had never dealt with a nursing home we were uncertain as to what to expect, however we knew that we should have been given the common courtesy and the respect a Vietnam Army Veteran should receive. This place deserves to be shutdown, I wouldn't recommend this place to my worst enemy. The disappointment, the discussed that comes from this facility is overwhelming. From administration to management. The over worked RN's & CNA's even the cleaning staff and maintenance staff complaining. With the exception of some of the RN's like Ms Franco to some of CNA's like Ms Sabina who made a difference in this horrible facility. All I can say is THINK TWICE... before leaving your family member in this place, my family member was there for rehabilitation and what he got was pneumonia several times, his sacrum area was raw and I found he dirty several times. This place is truly a nightmare. To the facility, Please don't bother reaching out, the damage is already done.

M

Mike Kur

This place is a HELL! If you want to ruin your loved ones, this is a perfect place. Staff are unprofessional and ignorant. They can't care even less of the wellbeing of the patients. My dad stayed here for a month and became so weak and fragile! I also saw other patients struggling and being ignored when I visited my dad. I regret very much putting my dad in this terrible place. Don't repeat my mistake!

A

Aura C

When my mom Ilia, had to be rushed to the hospital due to a leg infection, she was later released to a rehab facility. My family and I searched for a reliable and caring place, and we found Conway Lakes Rehab Center — and I can honestly say it was the best decision we made. The entire staff and nurses were incredibly supportive and attentive. A special thanks to CNA Civila and Juan, the therapist, who were amazing with their care and dedication. The facility is always clean, organized, and has a welcoming atmosphere. The only thing I believe could be improved is the food — it could definitely be more appetizing. But aside from that, everything else was outstanding. My mother stayed for 20 days and was treated with respect, kindness, and professionalism throughout. We are extremely grateful and would highly recommend Conway Lakes to any family looking for quality rehab care.

D

Danielle N

I’m incredibly grateful for the care my brother received at Conway Lakes Rehab Center. The nursing staff was compassionate and always attentive, ensuring they were well taken care of. The physical therapy team was outstanding - especially PT Brian! He worked tirelessly to help him regain strength and mobility. We felt completely supported throughout the recovery process. Highly recommend this facility!

T

Tom B

I can’t say enough good things about Conway Lakes Health & Rehabilitation. From the moment we walked in, the staff made us feel welcomed, supported, and truly cared for. The facility is clean, well-maintained, and has a warm, comfortable atmosphere that puts both patients and families at ease. The therapists, and support staff are compassionate, professional, and attentive to every need. They take the time to explain treatments and always treat residents with dignity and kindness. The therapy team, in particular, went above and beyond in helping my loved one regain strength and mobility—we saw real progress thanks to their expertise and encouragement. Communication with the staff was excellent, and we always felt informed and included in the care process. It’s clear they are committed to the health and well-being of every resident. I’m incredibly grateful for the quality of care my family member received at Conway Lakes. I would highly recommend this facility to anyone looking for a safe, respectful, and genuinely caring place for rehabilitation or long-term care.