COURTYARDS OF ORLANDO CARE CENTER AND REHAB is a Medicare-certified nursing home located in ORLANDO, FL. CMS overall rating: 2 out of 5 stars. Google rating: 4.1 out of 5 from 53 reviews. Accepts both Medicare and Medicaid.

COURTYARDS OF ORLANDO CARE CENTER AND REHAB

orlando, FLMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1900 MERCY DRIVE

ORLANDO, FL

Orange County

Service Area

This nursing home is located in Orange County and serves residents in the FL area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

GOLD FL TRUST II

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.19 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.68 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 76.5% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 53.5% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.1
53 reviews
Yeen Kno

Yeen Kno

Mable Chambers the admission director and staff at this skilled nursing facility are caring, professional, and attentive. The environment is clean, welcoming, and focused on patient comfort and recovery. Communication with families is clear and consistent. I highly recommend this facility.

Verified Google review
Kiwe Customs

Kiwe Customs

Just wanted to give this facility a 10/10 especially Mable Chambers her smile welcomes you in and she is incredibly good at he hat she does you can tell she loves her job

Verified Google review
Alexandria Thomas

Alexandria Thomas

I want to express my sincere appreciation for Mrs.Chambers who helped get my dad placed in this nursing home. During a very stressful and emotional time for our family, she was compassionate, patient, and incredibly supportive. She took the time to understand my dad’s needs, explained every step of the process, and made sure he was placed in a safe environment. Thanks to her dedication, my dad’s transition into this nursing home was smooth, and our family now has a peace of mind. I know that they genuinely care about the people and families they help, not just the process. I am truly grateful for everything they did and would highly recommend this nursing home because of the outstanding individuals who work there.

Verified Google review
Carol Jackson

Carol Jackson

Family's only get changed twice a day. Sitting in 💩 poop all day..has broken down her skin on the butt. Can't keep no help.good nurses or aids will not stay. Saturday and Sunday short staffed. I heart broken to see to see love ones treated in such a manner. Get what you can afford i guess 🤷. The smell is awful I know it's the facility sewage

Verified Google review
Mirta Rivera

Mirta Rivera

I am disappointed and disturbed for what I have witnessed and experienced. The overall cleansiness of the facility is unacceptable. There is a smell of urine throughout, and many areas appeared dirty and poorly maintain giving concerns about hygiene and infection control. The attitude of the staff is troubling. Most are unfriendly unapproachable, and seemed to lack warmth and compassion. My dad was constantly falling and injuring himself, which shows to me that he was not being watched properly. There were residents in the hallway, without being attend to for hours.I was extremely worried about my father's health and overall standard of care. His dementia seems to have declined faster in this facility. Once he was moved to another facility, my father is now blossoming. If you care for your love ones, do not send him to this facility !!

Verified Google review

Reviews from Google Places for COURTYARDS OF ORLANDO CARE CENTER AND REHAB. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.