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Kamille Richards

I am deeply disappointed and disturbed by the care my father received at this nursing home. What was supposed to be a place for recovery became a traumatic and dangerous experience that ultimately sent him back to the hospital for an additional three weeks. The response time from staff was extremely slow. A small bedsore that should have been addressed immediately was neglected and allowed to worsen into a large, serious wound. My father was left soiled for hours on multiple occasions, which led to him developing a UTI—something that was completely preventable with proper care and attention. Staff handled him roughly, often without listening to him or showing basic compassion. The most alarming incident occurred when my father was left unresponsive in a hallway while a nurse stood nearby and failed to recognize his condition. By sheer chance, I arrived at that moment and found him unresponsive, to my absolute dismay. Had I not shown up when I did, I fear the outcome could have been far worse. This facility did not feel warm or welcoming. Staff appeared scarce, overwhelmed, or disengaged, and I did not see the level of care or dignity that every patient deserves. While my father was sent here to heal, his recovery was instead derailed in a detrimental way. It was honestly a blessing when he was sent back to the hospital, because it got him out of this facility and into a place where his condition was finally taken seriously. We put our faith in the healthcare system trusting that our loved ones will be treated with dignity, respect, and humanity—not like a chore. My father may not have meant anything to the people responsible for his care here; however, this is my dad. He has protected me for years, and now it is my responsibility to protect him. I would not recommend this nursing home to anyone who values attentive, compassionate, and competent care for their loved ones.

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Rita Meissner

The staff is so considerate and kind to my mom. The cleanliness is also very impressive. The most important thing is that my mom is being well taken cared for. I have peace of mind that they are doing their best to keep her clean, comfortable and her rehab is going well.

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Ann Harvill

I talked to Sharon in admissions loved her so I pick this SNF. The nurses were kind & caring. Especially Mai & Athena are excellent nurses. CNA Vivian was always making sure my sister was clean & had her clothes changed daily! Special mention Annette (Risk Management) was alway there for any questions or concerns we had too. Sister had PT 2X a day to get stronger asap. I went daily and it was no problem to get in just ring the doorbell & buzz you in! Keep dementia patients from wandering off. Food was good 3 meals a day. Even had another sibling needed to go so had the right place already picked! Thankful my family could go here & get better. Hopefully no more admissions but if we do it’s Solaris on Chickasaw!

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Carol Rice

We are very pleased with the quality of care from all of the staff members at Solaris East Orlando. Everyone from admissions, social workers, administration, the nurses, CNA’s, PT staff, doctors, and even the cafeteria and front office staff are all very accommodating and have taken great care of my 88-year-old husband. The activities are very well staffed, and the facility is clean and has a very “at home” family feel to it. We feel they really treat you like family at Solaris, and our experience has been fantastic.

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Jeimmy Cuello

My mother is being well cared, treated with respect and love specially from Nurse Teresa Brown & CNA Luisa Acevedo at night shift, I would definitely say this 2 ladies represent the carrying, compassion and kindness of this place, the facility is clean and she loves the recreational activities (she loves her bingo time)