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Teresa-Parker Scheil

I'm seeing improvement in staff attitude and overall operations All except laundry. The why 3 stars. I'm anxious to see improvement in laundry as well They are under new management , which is a very good thing. Things are changing, slowly but at least there is movement. I have high hopes for further improvement

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Anita Catsman

Do not go. Sick from food, service very poor. Accommodations very outdated.

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Jenny Jordan

Back in February, 2025, my husband was discharged from VA hospital after recovering from UTI. He was placed at Prosper for rehabilitation. He was there for two weeks. I had to ask for a call button when he was admitted as one was not provided. Took maintenance quite a while to locate proper call button as equpment is old. In the two weeks, never saw or got a report from a doctor. On their watch, he fell and was transported to Palm Beach Gardens Hospital with a hematoma on his head and two busted elbows. This accident happened at 6AM Monday morning. By Wednesday, by way of USPS, I received a letter from Prosper stating he was discharged because his needs cannot be met in this facility. I called administration to get more answers but was ignored. I previously observed the administration staff to be rude and condescending. All they did all day was socialize with each other in their offices. The medical staff was very good as was maintenance personnel. The good thing about his accident? Got him out of that awful place and into a facility that could meet his needs.

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Mary Mayo

The staff are very polite, for the most part and always says hello. The residents are all clean and I have heard no complains from any of them. My sister has been there since August 2025 And my niece and I visit every week. The only thing I've seen so far, is they are a little slow at times answering call lights.

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Elizabeth Sheely

Clean environment and awesome staff everywhere!!