MEMORIAL MANOR is a Medicare-certified nursing home located in PEMBROKE PINES, FL. CMS overall rating: 5 out of 5 stars. Google rating: 4.6 out of 5 from 263 reviews. Accepts both Medicare and Medicaid.

MEMORIAL MANOR

pembroke pines, FLMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Government - Hospital district

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

777 SOUTH DOUGLAS ROAD

PEMBROKE PINES, FL

Broward County

Service Area

This nursing home is located in Broward County and serves residents in the FL area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

RN Hours per Resident DayFacility: 1.67 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.71 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 3.0% / Industry Avg: 20%

✓ Below average (better) (lower is better)

All Nursing Staff Turnover RateFacility: 17.0% / Industry Avg: 35%

✓ Below average (better) (lower is better)

Google Reviews

4.6
263 reviews
Melissa Friedman

Melissa Friedman

I cannot for the life of me understand all these positive reviews. They must be fake... My 82 year old mother was here 7 months ago for physical therapy due to pneumonia. She had COPD. When she left the hospital, she was weak, but ready to get her physical therapy and get on with life. From the moment she arrived at this facility everything was chaotic. They didn't have the right oxygen set up for someone with breathing issues. I brought her own medication to use in her nebulizer for breathing treatments because it was a newer medication on the market, and the facility didn't Supply it. They checked the medication in through their pharmacy, put it in a box with a lock on it in her room, and never used it. I didn't find this out, until she was being transported to the Hospital and they handed me a bag filled with her medication . They still used their own medication, which was completely different from hers and affected her breathing. The food left much to be desired. My mom declined so badly in this place after 2 weeks. She should have been put back into the hospital. However, a doctor shows up there maybe two times a week to pop in for a brief visit and to look over notes from the nursing staff. I would have to leave several messages just to speak to the doctor. And you would never know which doctor you were going to get. There were several times my mom, and her roommate needed assistance and had to call over and over pressing the button until they got someone to come in and help them. And many times they were not so nice .I myself also had to call the facility several times in the evening because no one was responding to my mother. It was very distressing. I witnessed the same thing with the woman that was in her room staying there as well while visiting my mom. My mom ended up going into hospice care after almost 2 1/2 of being here, and passing away 2 days later after leaving this facility. She was coming here for physical therapy. If your loved one has any other conditions besides needing therapy for a fall or something similar. Don't bring them here. I still cannot believe my mom is gone.

Verified Google review
Zohira Feliz

Zohira Feliz

The attention at Memorial Manor was excellent. The staff was amazing, very attentive. The therapist were very professional. The activities provided were amazing. The food was amazing especially for me being a vegan. They made great vegan food. The nurses and medical staff were very good. Overall I have no complaints and was very thankful to God who brought me here for my rehab.

Verified Google review
Miriam Jarp

Miriam Jarp

I have had a great experience at Memorial Manor for my rehab stay. I have no complaints, at the times I needed help they were there for me. I came here and couldn't walk and they did everything for me. Donna and Jenide my CNAs were wonderful. All the nurses were great too. As soon as I ring my bell for help they were there for me. The food was delicious, very good cooks. My therapist Monica thought me to walk again. All my therapist were wonderful. I would recommend Memorial Manor to anyone.

Verified Google review
Paul Cenate

Paul Cenate

I have had a great experience at Memorial Manor. This is my second time here and I have always had great care. I will make a few people and am sorry if I missed anyone. Katherine in PT, Jose in OT, Claudia as a runner and all the nursing department were wonderful and treated me like gold. I want to let them know that I very much appreciated all of them. The food was at a high standard, I cannot complain about any meal I ever had. The food was worthy to be called "restaurant food". I hope to only come back to visit.

Verified Google review
Ellarine Batiste

Ellarine Batiste

The service and care was wonderful! My aides Donna, Tameka, Shernette and Gaylene are awesome and caring. They treated me like family. My nurse Marta is awesome. My physical therapist and Occupational therapy were great. Katherine, William, Elmase, Helen and Aurora were fantastic. Lance also in finance came to me and was great. I could not eat a lot of the food because of my stomach problems and not because the food was not appealing. I highly recommend Memorial Manor!

Verified Google review

Reviews from Google Places for MEMORIAL MANOR. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.